Alexas Benny
Williamston,MI
Summary
Proven leader in driving sales and building relationships, I excelled at Dicks Sporting Goods Distribution Center by implementing strategic sales plans and fostering team collaboration. Leveraging skills in Sales Strategy Development and Motivational Leadership, I consistently exceeded sales targets and enhanced team performance, achieving a significant increase in client satisfaction and loyalty.
I stay active and focus on improving myself every day!
Overview
2022
2022
years of professional experience
Work History
Front End Sales Manager
Dicks Sporting Goods Distribution Center
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Conducted comprehensive market research to identify new opportunities and trends.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
Shift Leader Manager
Chick-fil-A
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
- Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Team Member
Chick-fil-A
09.2020 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Biblical Studies - Pastoral Studies
Rhema Bible Training College
Broken Arrow, OK05.2022
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Strategic Planning
- Positive and upbeat
- Goal Setting
- Sales processes
- Sales operations
- Sales Coaching
- Sales Reporting
- New Business Development
- Performance Management
- Empowers high-performing sales teams
- Marketing strategy
- Team Oversight
- Social Media Savvy
- Customer Service
- Performance Coaching
- Management Coaching
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Team motivation
- Flexibility Improvement
- Social Media Promotion
- Strength training
- Stunt Technique
- Safety awareness
- Injury Prevention
- Team Bonding
- Motivational leadership style
- Performance Improvements
- Team Collaboration
- Practice scheduling
- Pep rally development
- Training exercises
- Physically Fit
Timeline
Team Member
Chick-fil-A
09.2020 - 09.2021
Front End Sales Manager
Dicks Sporting Goods Distribution Center
Shift Leader Manager
Chick-fil-A
Biblical Studies - Pastoral Studies
Rhema Bible Training College