ALEXAS MARSHALL
Beaumont,TX
Summary
Experienced retail professional with a strong background at Ross Dress For Less. Skilled in cash register operations and customer service, resulting in increased customer loyalty and team efficiency. Improved processing standards as an expert in quality assurance at Image Microsystems. Analytical and detail-oriented approach led to significant enhancements. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Library Assistant
SUNY Canton College of Technology
Canton, New York
01.2022 - Current
- Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Processed interlibrary loan requests for patrons.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
Research Assistant
SUNY Canton College of Technology
Canton, New York
06.2024 - 08.2024
- Maintained a database of all research activities conducted during the course of each project.
- Created detailed summaries of existing studies for use in further investigations.
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
- Managed multiple research projects simultaneously while ensuring accurate record keeping.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
- Contributed ideas and suggestions regarding potential new areas of inquiry based on current trends in the field.
- Prepared comprehensive reports summarizing research findings.
Events Assistant
SUNY Canton College of Technology
Canton, New York
01.2024 - 05.2024
- Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.
- Worked closely with other departments to ensure seamless integration of activities between different areas of responsibility.
- Created detailed timelines and checklists to ensure smooth operation of events.
- Assisted in the planning and execution of events, including scheduling vendors and venues.
- Responded promptly to inquiries from guests or other stakeholders regarding event details.
- Conducted post-event evaluations to identify areas for improvement in future events.
Retail Associate
Ross Dress For Less
Grand Prairie, Texas
04.2021 - 08.2023
- Assisted customers with locating items and finding prices
- Provided excellent customer service and support to customers in a fast-paced retail environment
- Helped fellow team members complete tasks and exceed expectations set by store management
- Operated cash register accurately and efficiently while processing payments from customers
- Assisted customers with product selection and purchasing decisions
- Utilized problem-solving skills to resolve customer inquiries or complaints in an efficient manner
- Maintained cleanliness of store area by vacuuming floors, dusting shelves and wiping down counters
- Developed strong interpersonal skills through interaction with customers on a daily basis
- Delivered excellent customer service resulting in loyal client relationships
- Merchandised goods on sales floor, maintaining perfect visual standards
- Developed a thorough knowledge of store products and services
- Handled customer returns and exchanges with accuracy.
Processor
Image Microsystems
Fort Worth, Texas
07.2021 - 01.2023
- Followed company safety standards by maintaining awareness of surroundings and exercising good judgment
- Processed customer orders accurately and efficiently, ensuring that all details were correct
- Focused on quality and efficiency to maximize fulfillment rates
- Performed detailed quality assurance checks on incoming materials to ensure compliance with company standards.
Education
Bachelor of Arts - Finance
SUNY Canton College of Technology
Canton, NY05-2025
Associate of Arts - Accounting
SUNY Canton College of Technology
Canton, NY05-2023
Skills
- Appeals Support
- Self-Directed Learning
- Verbal and written Communication
- Cash Register Operations
- Strong Communication and Interpersonal Skills
- Excellent Written and verbal Communication
- Library Services
- Skilled researcher
- Material Shelving
Accomplishments
- Pheonix Award of Excellence
- Honors List (2021-2022)
- Deans List (2022-current)
Timeline
Research Assistant
SUNY Canton College of Technology
06.2024 - 08.2024
Events Assistant
SUNY Canton College of Technology
01.2024 - 05.2024
Library Assistant
SUNY Canton College of Technology
01.2022 - Current
Processor
Image Microsystems
07.2021 - 01.2023
Retail Associate
Ross Dress For Less
04.2021 - 08.2023
Bachelor of Arts - Finance
SUNY Canton College of Technology
Associate of Arts - Accounting
SUNY Canton College of Technology
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