Alexas Miller
Sherman
Summary
Dynamic Assistant Manager with a proven track record at Cato Fashions, enhancing customer satisfaction and team efficiency. Excelled in relationship building and stock management, significantly improving store operations. Known for exceptional cash handling accuracy and fostering a collaborative work environment. Eager to bring goal-oriented skills and a friendly, responsible attitude to a new team.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Belk Outlet
10.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales Associate
Burlington
05.2020 - Current
- Handled transactions, returns, and exchanges at register.
- Maintained organized and fully stocked inventory.
- Kept merchandise in a tidy and aesthetically pleasing state.
- Engage with clients.
- Processed incoming shipments accurately.
Assistant Manager
Cato Fashions
07.2022 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Microsoft Office 2019 -
Penn Foster Career School
Scranton, PAHigh School Diploma -
Penn Foster Career School
Scranton, PA03.2022
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Team collaboration
- Customer relationship management
- Hospitality and accommodation
- Customer service
- Team support and assistance
- Friendly and helpful
- Reliable and responsible
- Team cooperation
- Active listening
- Eager Learner
Timeline
Sales Assistant
Belk Outlet
10.2024 - Current
Assistant Manager
Cato Fashions
07.2022 - 10.2022
Sales Associate
Burlington
05.2020 - Current
Microsoft Office 2019 -
Penn Foster Career School
High School Diploma -
Penn Foster Career School
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