Alexci Vazquez, CAM

Responsible for the overall performance of KETTLER’s Florida portfolio, including Delamarre at Celebration (474 units) and Trelago (350 units), both Class-A communities. Successfully led both assets while excelling across all KPIs and developing high-performance teams.

• Championed company values across both sites, maintaining 95%+ Grace Hill training compliance, strengthening resident experience, and achieving 62% average retention YTD with 2–6% rent growth.
• Delivered weekly, monthly, quarterly, and annual performance reports and presentations to our leadership groups.
• Led all CAPEX Projects.
• Created and implemented KETTLER’s standardized client presentation template used portfolio-wide.
• Exceeded budgeted NOI by 6% at Trelago and 3% at Delamarre, contributing to strong financial performance.
• Improved online reputation scores by increasing Google ratings from 4.3 to 4.4 at Trelago and 3.2 to 3.3 at Delamarre Celebration.

• Assisted potential residents in finding a home to call their "oasis".
• Led online marketing campaigns and coordinated all resident events.
• Supported property managers in resolving tenant disputes and concerns efficiently.
• Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
• Utilized property management software to track leads and leases effectively.
• Collaborated with maintenance teams to address tenant concerns promptly.
• Facilitated communication between management and residents regarding community events.