Alex Clayton Dorsey II
Tampa,FL
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Background includes work focused on experiencing real-world environments and building finance career. Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Dedicated, responsible and eager to grow abilities while boosting operational success.
Overview
1
1
year of professional experience
Work History
Freight Broker & Account Manager
Total Quality Logistics
06.2021 - Current
- Completed six months of training classes while working hands-on to successfully pass exams on sales skills, negotiation tactics, financial management, time management, scheduling management, and properly coordinating freight via truck, train, cargo ship, and plane
- Began building book-of-business three months into training period to exercise and execute skills taught during training
- Call 100+ companies every week and built relationships with proper points of contact.
- Successfully negotiate deals to coordinate and oversee cargo to be moved by customers such as Amazon, Univar, Publix, Tropicana, and construction companies in the Midwest
- Continuously conduct research to stay abreast of: economic shifts across the United States and around the world; inclement weather; COVID surges; shipping demands; availability of freight companies; and high commodity seasons such as harvesting seasons
- Use research to find solutions to any factors that may delay shipping processes to mutually satisfy all parties involved
- Provide solutions to issues companies may be facing with shipping operations including truck availability, reliability, cost of service, timeliness, and tracking software usage
- Successfully negotiate rates to pay shipping companies by conducting daily market research on truck and capacity availability, desirable travel locations, and cargo specifications
- Use critical thinking skills to find resolutions to shipping challenges arising during transit for dozens of active shipments, in a moment's notice, including during nights and weekends.
- Schedule pick-up, delivery, and transit times for truck drivers by calculating time needed to ensure drivers are abiding by safety laws enforced by the Department of Transportation.
- Currently oversee 300+ freight shipments that contain food, clothing, construction materials, and hazmat materials moving through all corners of the contiguous U.S
- Entrusted as first point-of-contact for shipping companies to resolve shipping and transit issues, in a moment's notice
- Entrusted to manage daily budget of $20,000 to pay fines, fees, and service charges from shipping companies, shipping facilities, and delivery facilities
- Tracked shipments and trucks out on deliveries
- Contacted existing customers to update accounts and confirm deals
- Monitored market and negotiated rates based on trends
- Planned routes for various shipments according to special events, customer needs and weather
- Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials
- Enter shipping information into computer system and estimate freight and postal rates
- Update clients on cargo and mail statuses by closely monitoring receipt and tracking processes
- Advise clients on transportation and payment methods
- Determine method of shipment and prepared bills of lading, invoices and other shipping documents
- Negotiate and arranged transport of goods with shipping or freight companies
- Direct delivery trucks to shipping doors or designated areas
Café Associate
Sam's Club
10.2020
- Learned and enforced proper COVID-19 safety measures
- Checked proper temperature of food to maintain food safety standards and reduce illness
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability
- Determined customer needs, assisted with selection and promptly served items to foster positive guest experience
- Maintained clean and presentable café by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks
- Endorsed products by making recommendations and promoting specials, increasing daily sales by 7%
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
Sales Associate
Champs Sports
10.2019 - 03.2020
- Top selling sales associate, verified by daily sales-tracker computer application
- Connected with customers and visitors on personal level and suggested options based on their style and budget
- Learned organization and sales tracking skills needed for stocking and inventory
- Selected as on-field cast performer for Super Bowl LV Halftime Show. Learned, rehearsed, and mastered choreography for 2.5 weeks prior to event
- Abided by strict confidentiality agreement presented by NFL and rehearsal team
- Adhered to strict COVID-19 policies including social distancing and testing every two days
- Personally thanked by Abel (The Weeknd) Tesfaye for participating in halftime show
- Interviewed by Tampa Bay New 10 about experience (Https://www.wtsp.com/mobile/article/sports/nfl/superbowl/the experience (Https://www.wtsp.com/mobile/article/sports/nfl/superbowl/the-weeknd-super-bowl halftime-show-performers/67-0a66b986-9d10-412b-b03e-5f156de811de)
- American Foundation for Suicide Prevention
- Coordinated a team to raise money to raise awareness for suicide prevention and mental health programs
- Used networking skills and social media platforms to solicit donations from more than 150 friends and relatives and raised over $2,500
- Participated in "Out of Darkness Walk" for mental health and suicide prevention
- Delegate for the Association of Fraternal Leadership & Values Annual Conference
- Selected as student delegate representing University of Tampa and its Fraternity & Sorority Life Department
- Attended multiple workshops on leadership building and workplace etiquette
Student
- Utilized critical thinking and writing skills to draft brief cases ranging from lower trial courts to the Supreme Court
- Interviewed multiple lawyers specializing in different areas of law, including criminal, property, contract, business, mediation, and family law
- Drafted briefs to argue mock cases in class, in front of mediators, and in front of judges
- Attended and took notes of trials in Florida's Thirteenth Judicial Circuit Court and oral arguments at Florida's Second District Court of Appeals
- Successfully won mock trials and mock oral arguments for class trials and appellate cases before Judge LaRose, Judge Black, and Judge Sleet at the Second District Court of Appeals
President
The Rho Gamma Chapter; Sigma Lambda Beta, International Fraternity Inc
10.2019 - 01.2020
- Raised over $2,000 in support for programs and initiatives that raised awareness of mission and principles of fraternity
- Wrote project proposals and solicited businesses within the Tampa Bay area
- Coordinated weekly chapter meeting to stay abreast of local community service events and foster on campus recruiting opportunities
- Budgeted and kept track of thousands of dollars in monetary assets
- Coordinated multiple social and cultural awareness events to promote fraternity's pillars
- Received "Fraternity of the Year" award from the University of Tampa
- Outlined and submitted academic plan of action to the University of Tampa for individual members to increase their cumulative grade point average
- Invited and presented to the University of Tampa Board of Trustees, suggestions for improving student involvement, creating new college traditions, and best practices for raising philanthropic support
- Led a marketing team of four in designing and creating flyers and managing social media pages
Education
Bachelor of Science - Criminology & Criminal Justice
The University of Tampa (UT)
Tampa, FL05.2021
Skills
- Citizenship promotion
- Learning assessments
- Event organization
- Analytical and Critical Thinking
- Interpersonal Communication
- Research
- Shipment tracking
- SAP warehouse systems
- Shipping method determination
- Contract Management
- Account management
- Price quoting
Accomplishments
- Supervised team of 18 volunteer and fraternity members for the "Out of Darkness Walk" to raise awareness and financial support of mental health and suicide prevention.
- Delegate for the Association of Fraternal Leadership & Values Conference
- Super Bowl LV show performer with Abel Tesfaye (The Weeknd)
Timeline
Freight Broker & Account Manager
Total Quality Logistics
06.2021 - Current
Café Associate
Sam's Club
10.2020
Sales Associate
Champs Sports
10.2019 - 03.2020
President
The Rho Gamma Chapter; Sigma Lambda Beta, International Fraternity Inc
10.2019 - 01.2020
Student
Bachelor of Science - Criminology & Criminal Justice
The University of Tampa (UT)