Overview
Work History
Education
Languages
Timeline
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Alex Dario Rodriguez Castellon

Phoenixville,PA

Overview

7
7
years of professional experience

Work History

Digital Clerk

Montgomery County - Norristown Public Library
09.2024 - 01.2025
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Scheduled one - on - one basic computer classes.

Food Runner

Bistro On Bridge
03.2021 - 01.2025
  • Assisted servers in setting up tables for guests
  • Assisted customers with their requests and questions
  • Organized food orders and ensured accuracy of items served to customers
  • Informed servers of any special dietary needs or allergies communicated by customers

Digital Navigator

Literacy Council of Norristown
10.2023 - 12.2024
  • Provided tech support for adult learners using new technologies
  • Taught basic computer classes in English and Spanish
  • Supported adult learners to apply for low cost internet solutions
  • Responded to 211 calls directed to the Digital Navigator support network
  • Administered reports for Digital Navigator program serving 200 adults
  • Represented LCN at weekly best practices Southeast PA Navigator meetings

Finance Assistant

Affiliated Dermatologists & Dermatologic Surgeons
03.2018 - 06.2019
  • Processed payments received from customers
  • Accessed financial information to answer questions and gather details about specific accounts
  • Reconciled computer reports with manually maintained ledgers

Medical Records Clerk

Affiliated Dermatologists & Dermatologic Surgeon
08.2017 - 06.2018
  • Reviewed patient charts for accuracy and completeness
  • Maintained a secure filing system for confidential documents
  • Retrieved patient medical records in response to requests from authorized personnel
  • Supported administration and medical staff with records requests to support patient care

Education

2 years of college coursework -

County College of Morris
Randolph Township, NJ

High School Diploma -

Morristown High School
Morristown, NJ
06.2019

Languages

Spanish
Native or Bilingual

Timeline

Digital Clerk

Montgomery County - Norristown Public Library
09.2024 - 01.2025

Digital Navigator

Literacy Council of Norristown
10.2023 - 12.2024

Food Runner

Bistro On Bridge
03.2021 - 01.2025

Finance Assistant

Affiliated Dermatologists & Dermatologic Surgeons
03.2018 - 06.2019

Medical Records Clerk

Affiliated Dermatologists & Dermatologic Surgeon
08.2017 - 06.2018

High School Diploma -

Morristown High School

2 years of college coursework -

County College of Morris

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Alex Dario Rodriguez Castellon