Alex McCrary
Jacksonville,FL
Summary
EXECUTIVE SUMMARY
Results-driven Senior Program/Project Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
13
13
years of professional experience
Work History
Senior Project Manager
VyStar Credit Union
Jacksonville, FL
04.2021 - Current
- Oversee large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Maintain schedules to meet key milestones at every project phase.
- Direct changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Monitor contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Communicate project plans and progress to key stakeholders and project contributors.
- Partner with project team members to identify and quickly address problems.
- Develop and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Provide outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Monitored project progress, identified risks and took corrective action as needed.
Program
TIAA Bank
Jacksonville, FL
07.2017 - 03.2018
- Developed Sales Practices Program - Collaborated with sales teams, training partners, and senior leadership to implement regulatory change to monitor sales across the enterprise.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Streamlined and monitored the program's quality to alleviate overdue compliance activities.
- Conducted audit inspections and independent checks to verify parts and materials.
- Developed and Implemented Data Loss Prevention (DLP) Program - Partnered with IT and Risk teams to create and implement a set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Project Manager
VyStar Credit Union
Jacksonville, FL
01.2016 - 07.2017
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Negotiated and managed third-party contracts related to project deliverables.
- Developed and implemented strategic project plans to meet business objectives.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed and implemented project plans and budgets to ensure successful execution.
Project Manager
Bank Of America
Jacksonville, FL
01.2011 - 11.2015
- Partnered with project team members to identify and quickly address problems.
- Communicated project plans and progress to key stakeholders and project contributors.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Updated customers and senior leaders on progress and roadblocks.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Service Delivery Consultant
Bank Of America
Jacksonville, FL
03.2010 - 12.2010
- Developed a COBIT IT governance framework for executive oversight in the Bank of America Data Warehouse organization
- Transformed the organization by creating controls, processes, and documentation to deliver IT strategies within the Data Warehouse
- Partnered with the business to develop and transition plans, including ongoing success measures, to sustain the change.
- Created Key Performance Indicators (KPIs) and weekly/monthly metrics on the SharePoint dashboard
- Significantly reduced the number of incidents causing reputational issues with newly established controls and processes
- Launched quality assurance practices for each phase of development
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
Education
MBA - Business Administration
Columbia College
Columbia, MO04.2024
Bachelor of Science - Information Technology
University of Phoenix
Jacksonville02.2008
Skills
- Servant Leadership/Development
- Stakeholder & Business Operations management
- Corporate Controls
- Budget Planning
- Budget Oversight
- Cost Reduction
- Strategic Planning
- Contract Drafting
- Negotiation
- Risk Management
- Procurement/Purchasing
- Process Optimization/Improvements
- Vendor Performance Management
- Information Technology
- Change Management Process
- Managing Multiple Projects
- Six Sigma Methodologies
Affiliations
- Project Management Professional (PMP)
- Professional Scrum Master II (PSM2)
- Certified Scrum Master (CSM)
- Six Sigma Greenbelt Certification (CSSGB)
Timeline
Senior Project Manager
VyStar Credit Union
04.2021 - Current
Program
TIAA Bank
07.2017 - 03.2018
Project Manager
VyStar Credit Union
01.2016 - 07.2017
Project Manager
Bank Of America
01.2011 - 11.2015
Service Delivery Consultant
Bank Of America
03.2010 - 12.2010
MBA - Business Administration
Columbia College
Bachelor of Science - Information Technology
University of Phoenix
Similar Profiles
Jeaneeka ChevalierJeaneeka Chevalier
Relationship Specialist at 121 Financial Credit Union/ Vystar Credit UnionRelationship Specialist at 121 Financial Credit Union/ Vystar Credit Union
Alana JonesAlana Jones
Audit Planning Summer Intern at VyStar Credit UnionAudit Planning Summer Intern at VyStar Credit Union
JASON ROBERTSJASON ROBERTS
Director - IT Operations at Vystar Credit UnionDirector - IT Operations at Vystar Credit Union
Monica RhodenMonica Rhoden
Relationship Specialist at Vystar Credit UnionRelationship Specialist at Vystar Credit Union
DESADA DEDADESADA DEDA
Nurse Extern at McLaren HospitalNurse Extern at McLaren Hospital