Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexei Cruz Hernandez

Miami,FL

Summary

Dynamic Walmart Associate with a proven track record in enhancing customer satisfaction through effective problem resolution and exceptional service. Skilled in inventory management and relationship building, I leverage strong communication and attention to detail to drive engagement and streamline processes, ensuring optimal stock levels and a positive shopping experience.

Overview

1
1
year of professional experience

Work History

Walmart Assosiate

Walmart
06.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Bachelor of Computer Science -

Cap. Silverio Blanco Nunes
Cuba
06-2013

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Oral communication
  • Flexible schedule
  • Product knowledge
  • Courteous and professional

Languages

Spanish
Full Professional

Timeline

Walmart Assosiate

Walmart
06.2024 - Current

Bachelor of Computer Science -

Cap. Silverio Blanco Nunes
Alexei Cruz Hernandez