Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexei Ruiz

Miami Lakes,FL

Summary

Adept at managing stress situations and prioritizing tasks, I improved dispatch efficiency at Superior Mix Corp. Leveraging bilingual capabilities and expertise in dispatch, I enhanced customer relations and operational workflow. My versatile handiwork and data entry skills contributed to a notable increase in client satisfaction and project completion rates. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. With proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Concrete Plant Dispatcher

Superior Mix Corp.
09.2023 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.

Handyman

Self Employed Services
09.2022 - 08.2023
  • Performed minor and mayor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired bathroom, kitchen, pergolas, gazebos, decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired tile floor and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for [Number] square foot facility.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Enhanced property value for clients through professional landscaping, gardening, and outdoor maintenance tasks.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Reduced safety hazards by promptly addressing electrical issues, repairing broken appliances, and fixing damaged structures.
  • Responded to maintenance requests in [Type] property with great speed and efficiency.
  • Negotiated cost-effective solutions with suppliers/vendors for purchasing high-quality materials at competitive prices, benefiting both clients and my bottom line.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Replaced worn or broken parts on machines and equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Marine Biologist

Mote Marine Laboratory & Aquarium
06.2014 - 07.2014
  • Evaluated the effectiveness of existing management strategies by analyzing long-term datasets related to species abundance, distribution patterns, and habitat quality.
  • Increased ecosystem resilience by developing restoration plans for degraded coastal habitats such as mangroves, seagrass beds, and coral reefs.
  • Optimized marine animal rescue and rehabilitation efforts by developing standardized protocols based on scientific research and best practices.
  • Informed policy decisions regarding fisheries management through rigorous assessments of fish stock health using bioeconomic models.
  • Collaborated with interdisciplinary teams to address complex environmental issues affecting marine life, such as climate change and pollution.
  • Facilitated partnerships between governmental agencies, educational institutions, NGOs, local communities to create integrated marine resource management plans addressing multiple stakeholder concerns.

Education

Master of Science - Marine Biology

Havana University
Havana, Cuba
06.2013

Bachelor of Science - Biology Teacher Education

Instituto Superior Pedagógico Enrique Jose Varona
Havana, Cuba
06.2003

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Prioritizing calls
  • Customer Relations
  • Dispatch Coordination
  • Schedule Management
  • Updating logs
  • Bilingual (English-Spanish-Italian)
  • Handiwork

Languages

Spanish
Native or Bilingual
English
Full Professional
Italian
Elementary

Timeline

Concrete Plant Dispatcher

Superior Mix Corp.
09.2023 - Current

Handyman

Self Employed Services
09.2022 - 08.2023

Marine Biologist

Mote Marine Laboratory & Aquarium
06.2014 - 07.2014

Master of Science - Marine Biology

Havana University

Bachelor of Science - Biology Teacher Education

Instituto Superior Pedagógico Enrique Jose Varona
Alexei Ruiz