Alexey Gromov
Swampscott,MA
Summary
Versatile team member dedicated to business success and committed to quality and teamwork. Demonstrates a resourceful and hardworking mindset, quickly adapting to changing conditions. Eager to expand skills and advance professionally.
Overview
1
1
year of professional experience
Work History
Main Team Member
Jersey Mike's Subs
Beverly, MA
08.2024 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
Host
Dockside Pub & Grill
Swampscott, MA
03.2024 - 06.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Managed incoming calls during busy shifts.
Food Runner
GBAR
Swampscott, MA
06.2023 - 08.2023
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
Education
High School Diploma -
Swampscott High School
Swampscott, MA05-2024
Skills
- Workplace Safety
- Equipment Operation
- Cleaning
- Customer Service
- Cash Handling
- Complaint resolution
- FLUENT IN [Russian]
- Positive Attitude
- Teamwork and Collaboration
Languages
Russian
Native/ Bilingual
English
Native/ Bilingual
Timeline
Main Team Member
Jersey Mike's Subs
08.2024 - Current
Host
Dockside Pub & Grill
03.2024 - 06.2024
Food Runner
GBAR
06.2023 - 08.2023
High School Diploma -
Swampscott High School