Alexander J. Guzman
Albuquerque,NM
Summary
A strenuous student candidate who is ambitious, results-driven, honest, and focuses on delivering exceptional support for the consumers' needs. Moreover, offers a strong background and/or experience with customer relations, services, and communications. Plus, an advocating member for the environment whose character proactively utilizes excellent time management and problem-solving skills. Known for reliability and adaptability, with the swift capacity to learn and apply new skills daily. Overall, showcasing an undeniable blend of interpersonal skills and critical thinking ability that can be used to commit to the continuity of personal and professional development. With many transferrable skills and a high regard for the quality of care, why not invest your efforts in such a resilient and virtuous individual?
Overview
5
5
years of professional experience
Work History
Installation Apprentice
Glassman Steve
07.2020 - 08.2022
- Provided exceptional customer service by addressing client concerns or questions throughout the installation process.
- Joined forces with experienced installers on challenging assignments that enhanced my technical skill set while solidifying teamwork abilities.
- Maintained clean and organized work areas during installations for increased safety, productivity, and professionalism.
- Mastered new tools and techniques through hands-on experience, increasing overall proficiency as an apprentice.
- Engaged in reflective practice by consistently seeking feedback from supervisors and peers, demonstrating a commitment to ongoing personal and professional growth.
- Performed heavy lifting and manual labor, including loading and unloading trucks, carrying materials weighing up to 50 pounds, and operating machinery.
Front Desk Associate
Planet Fitness Gym
08.2022 - Current
- Specialized in high-pressure situations while maintaining a professional standard at all times.
- Exposed to upper-level management and company/business strategy.
- Developed strong rapport with members through attentive service and personalized interactions.
- Assisted in training new hires on daily operations, contributing to overall team cohesion and productivity.
- Obtained knowledge and skills critical for interpersonal relationships.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness.
Education
Bachelor of Science - Psychology
12-2024
- Honors College
- Dean's List 2022-2024
- Opportunity Scholar
- 3.75 GPA (Magna Cum Laude)
Relevant Coursework
- ST: Cannabis Health Research
- Treatment of Addictions
- Honors Statistics
- Organic/Bio Chemistry (Lab Work)
- Alcohol Use Disorders
- Professional Ethics
- Advanced Developmental Psychology
- Human Neuropsychology
Associate of Arts - Psychology
04-2022
- Dean's List 2021-2022
- 3.30 GPA
Relevant Coursework
- Public Speaking
- Fundamentals to Info Lit & Systems
- Greek & Social Philosophies
- Statistical Principles of Psychology
- Anthropology of Drugs
High School Diploma -
04-2020
Skills
- Mental Health Awareness
- Certified in CPR/AED
- Teamwork and Collaboration
- Clear Communication
- Inventory and Supply Management
- Knowledge of HIPAA and OSHA Regulations
- Billing and Coding
- Conflict Resolution
- Time Management
- Chem Draw
- Effective Customer Care
- Microsoft Office (Excel, Word, PowerPoint)
Experience (Avocations)
Volunteering (A.A., Food Bank, Personal Training, & Group Research), Clinical Research (Addiction, MI, Oxygen Therapy), Work-Study, Medical Terminology, Sports Education, Traveling, Nutrition and Dietetics.
Timeline
Front Desk Associate - Planet Fitness Gym
08.2022 - Current
Installation Apprentice - Glassman Steve
07.2020 - 08.2022
University of New Mexico - Bachelor of Science, Psychology
Central New Mexico Community College - Associate of Arts, Psychology
Wylie High School (ISD) - High School Diploma,