Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Bohrman

San Diego,CA

Summary

Motivated individual with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Yacht Steward

CDM Yachts
San Diego, CA
06.2024 - Current
  • Ensure outstanding attentiveness and service to guests throughout the journey.
  • Maintain the yacht's interior cleanliness, activate the appliances, and ensure that common areas are well-stocked.
  • Prepare the kitchen for meal and appetizers, and the bar area for cocktail mixing.
  • Prepare the yacht for sea, ensuring that fenders and lines are properly secured.

Cabin Hostess

United Airlines
Newark, NJ
04.2023 - 11.2024
  • Facilitated boarding process by greeting passengers upon arrival to the aircraft and providing direction to seats.
  • Served beverages and food items from refreshment carts, and provided information about in-flight offerings to passengers.
  • Assisted passengers in boarding and deplaning the aircraft.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Determined special assistance needs of passengers, such as small children, the elderly, and disabled persons.
  • Utilized problem-solving skills when handling difficult customers or resolving conflicts between passengers.

Lead Sever

Voltaire Beach House
San Diego, CA
07.2021 - 09.2024
  • Coordinated food delivery between kitchen staff and servers.
  • Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction.
  • Maximized revenue opportunities by upselling additional items whenever possible.
  • Provided guests with exceptional service through knowledge of menu items.
  • Facilitated efficient table turns and seating arrangements.

Veterinary Technician

Oconomowoc Animal Hosptial
Oconomowoc, WI
04.2017 - 04.2018
  • Managed medical intervention and treatment for animals in collaboration with a veterinarian.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Educated clients on post-surgical care and nutrition.
    Cleaned, sterilized, and maintained kennels, operating rooms, and surgical equipment.
  • Prepared animals for surgical procedures.
    Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

ICU Veterinary Assistant

Wvrc
Waukesha, WI
04.2016 - 04.2017
  • Utilized technical skills to provide emergency medical treatments and nursing care for animals in critical condition.
  • Collaborated with veterinarians and other staff members to develop treatment plans tailored to each patient's needs.
  • Maintained accurate patient records, including intake notes, treatments, and discharge instructions.
  • Performed triage, monitored vital signs, and administered medications under the guidance of a veterinarian.
  • Adapted quickly to changing work environments while remaining organized in stressful situations.

Education

Veterinarian Assisting

Milwaukee Career College
Milwaukee, WI
03-2016

High School Diploma -

Oconomowoc High School
Oconomowoc, WI
06-2011

Skills

  • Verbal and written communication
  • Conflict Mediation
  • Safety Procedures
  • Emergency Response
  • Passenger support
  • Emergency Response Coordination
  • Customer Service Excellence
  • Guest Engagement
  • Safe Food Handling
  • Positive and professional
  • Liquor, wine, and food service knowledge

Certification

  • Veterinary Assistance

Timeline

Yacht Steward

CDM Yachts
06.2024 - Current

Cabin Hostess

United Airlines
04.2023 - 11.2024

Lead Sever

Voltaire Beach House
07.2021 - 09.2024

Veterinary Technician

Oconomowoc Animal Hosptial
04.2017 - 04.2018

ICU Veterinary Assistant

Wvrc
04.2016 - 04.2017

Veterinarian Assisting

Milwaukee Career College

High School Diploma -

Oconomowoc High School

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Rachel Bohrman