Alexi Peterson
Longview,WA
Summary
I am passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Committed to maintaining professional relationships to increase profitability and drive business results. Bringing top-notch skills in oral and written communication, active listening and analytical problem solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2026
2026
years of professional experience
Work History
Camp Counselor Volunteer
Camp Evergreen
- Facilitated daily activities and events to enhance campers' engagement and enjoyment.
- Supervised groups of children, ensuring safety and adherence to camp rules.
- Developed and implemented creative arts and crafts projects, fostering creativity among campers.
- Collaborated with team members to plan weekly schedules and coordinate activities effectively.
- Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
- Promoted teamwork and collaboration among campers through group projects and team-building exercises.
- Supervised groups of children in log cabins for sleepaway camp.
- Worked with children of varying ages, skills, interests, and developmental levels.
- Washed dishes and cleaned toilets in rotation with other volunteers.
- Taught campers how to safely use a knife and build a fire.
- Trained new staff members on how to conduct events and follow safety procedures with the campers.
Child Care Center Assistant
We Care Day Care
06.2024 - Current
- Assisted in daily operations to ensure smooth center functionality.
- Supported staff with administrative tasks, enhancing team efficiency.
- Maintained organized records and documentation for easy retrieval.
- Collaborated with team members to streamline workflow processes.
- Set up classroom equipment and organized activities.
- Worked with toddlers, Preschoolers, and pre-Kers with challenging behaviors.
- Enhanced customer satisfaction by efficiently addressing inquiries and resolving concerns.
- Traveled to different centers when in need of more staff.
- Fostered a safe, nurturing environment conducive to learning and exploration.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Dishwasher/Waitress
Canterbury Inn
11.2018 - 10.2022
- Operated industrial dishwashing equipment efficiently to maintain cleanliness standards.
- Sorted and organized dishes, utensils, and kitchenware for optimal workflow.
- Communicated with kitchen staff to ensure timely availability of clean dishes during peak service hours.
- Trained new employees on proper dishwashing techniques and safety protocols.
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new employees on menu items, service standards, and point-of-sale systems.
- Assisted in inventory management by tracking supplies and reporting shortages to management.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Noted special patron requests, and followed up with the kitchen to confirm delivery.
- Oversaw incoming deliveries, unboxing supplies, shelving stock, and rotating items.
- Bussed and reset tables to keep the dining room and work areas clean.
Library Aide
Longview Public Library
02.2018 - 09.2018
- Performed routine maintenance on equipment like copiers, printers or computers to minimize downtime for users.
- Placed books on proper shelves when returned to circulation.
- Handled the check-in and check-out process of library books and materials at the circulation desk.
- I answered questions from patrons and helped to find the desired materials.
- I organized returned books and materials, and assisted with shelving.
- Delivered the highest level of customer service by greeting, communicating, and assisting customers with online orders.
Busser
Stuffy's II Restaurant
07.2016 - 09.2016
- Assisted servers by promptly clearing tables and preparing for next guests
- Maintained cleanliness and organization of dining area to enhance customer experience
- Collaborated with team members to ensure efficient service during peak hours
- Supported kitchen staff by restocking supplies and transporting dishes as needed
- Prioritized drink requests while managing interruptions.
- Assigned patrons to tables suitable for their needs and restaurant section rotation.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
Education
High School Diploma -
R.A.Long Highschool
Longview, WA06-2018
Skills
- Youth mentoring
- Child development
- Friendly, positive attitude
- Teamwork
- Cleaning and sanitizing
- Multitasking
- CPR certification
- Relationship building
- Staff training
- Performance improvement
- Health Code Requirements
- Guests Satisfaction
Timeline
Child Care Center Assistant
We Care Day Care
06.2024 - Current
Dishwasher/Waitress
Canterbury Inn
11.2018 - 10.2022
Library Aide
Longview Public Library
02.2018 - 09.2018
Busser
Stuffy's II Restaurant
07.2016 - 09.2016
Camp Counselor Volunteer
Camp Evergreen
High School Diploma -
R.A.Long Highschool