Alexia
Killeen
Summary
Automotive professional with extensive experience as Owner/Operator at CatchABrake, specializing in engine repair and customer service. Demonstrated ability to enhance operational efficiency and build strong client relationships. Proficient in equipment maintenance and effective communication, ensuring high-quality service delivery and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Owner/Operator/Mechanic
CatchABrake
Killeen
02.2025 - Current
- Oversaw customer service interactions to ensure satisfaction and retention.
- Diagnosed mechanical issues using diagnostic tools and equipment.
- Repaired engines, transmissions, and various automotive systems efficiently.
- Interacted with customers to explain services and address their concerns professionally.
- Utilized hand tools and power tools safely to perform repairs and installations effectively.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Driver, Warehouse Orders
UPS
Belton
09.2024 - 02.2025
- Executed loading and unloading of packages according to safety protocols and efficient procedures.
- Operated delivery vehicles, ensuring timely transportation of warehouse orders.
- Facilitated resolution of logistical issues through effective communication with team members.
- Conveyed customer orders accurately to warehouse staff for prompt order fulfillment.
- Inspected vehicles for mechanical and safety issues before departing on routes.
Junior Auto Tech
Sun Auto Service
Georgetown
03.2024 - 12.2024
- Conducted brake system inspections and replacements across various vehicle types.
- Collaborated with team members to ensure timely repair job completion.
- Maintained accurate records and documented all service processes performed.
- Operated lift equipment safely to elevate vehicles for inspection and repair.
- Replaced defective parts, including spark plugs, air filters, fuel injectors, and alternators.
Lead Tire Technician
Mavis
Peachtree City
11.2022 - 02.2023
- Inspected tires for wear and damage, ensuring adherence to safety standards.
- Diagnosed tire issues utilizing specialized tools and equipment.
- Researched product information to assist customers with inquiries on availability and pricing.
- Generated estimates tailored to customer specifications and needs.
- Managed tire and supply inventory to enhance operational efficiency.
- Cultivated positive customer relationships through exceptional service delivery.
- Ensured compliance with company standards across all completed work.
Education
High School Diploma -
Job Corp
Albany, GA10-2009
Skills
- Engine repair
- Equipment maintenance
- Customer service
- Operations management
- Attention to detail
- Effective communication
References
References available upon request.
Timeline
Owner/Operator/Mechanic
CatchABrake
02.2025 - Current
Driver, Warehouse Orders
UPS
09.2024 - 02.2025
Junior Auto Tech
Sun Auto Service
03.2024 - 12.2024
Lead Tire Technician
Mavis
11.2022 - 02.2023
High School Diploma -
Job Corp