Summary
Overview
Work History
Education
Skills
Activities
Timeline
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ALEXIA ALLINGTON

West Bountiful,UT

Summary

Seeking a position where I am able to utilize my work experience and skills in a company that I can grow. I am personable and flexible, works extremely well with coworkers, thrives in a fast paced environment and works to complete projects completely and efficiently. I am outgoing and efficient with the capacity to multitask. I love learning new things and I'm always up for a challenge.

Overview

8
8
years of professional experience

Work History

Front Desk Coordinator

Foot And Ankle Specialists Of Utah
07.2024 - Current
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Scheduled appointments in computer system.
  • Collaborated with team members to address guest needs and ensure seamless operations.
  • Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
  • Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.

Server

Texas Roadhouse
11.2023 - 02.2024
  • Collaborated with team members to deliver exceptional customer service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Operations Admin

FedEx Ground
11.2019 - 10.2023
  • Track data using Excel and create maps for drivers, ensuring smooth operations.
  • Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
  • Evaluated current operational practices and suggested improvement strategies.
  • Enhanced communication between departments through regular meetings, reports, and updates.
  • Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
  • Maintained accurate records related to financial transactions or personnel information ensuring confidentiality at all times.
  • Increased productivity with organized and effective scheduling, task allocation, and resource management.
  • Assisted with documenting key processes and procedures and security protocols.
  • Implemented performance metrics to monitor team success, using data-driven insights to drive continuous improvement efforts.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.

Operations Administrator

Tri City Nursery
07.2019 - 09.2019
  • Facilitated daily ordering of materials and supplies, assisting customers in finding products, and responding to inquiries about plants.
  • Collaborated with various teams to develop cross-functional solutions for operational challenges.
  • Streamlined operations by implementing efficient processes and procedures for administrative tasks.
  • Managed inventory levels effectively, reducing waste and optimizing resource utilization throughout the organization.

Night Manager

Flower Patch
10.2017 - 07.2019
  • Supervised order processing and handled customer inquiries.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
  • Trained and mentored new and existing staff to achieve best practices.
  • Enhanced team performance by providing regular training and promoting a positive work environment.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Enhanced guest experience by promptly addressing and resolving nighttime inquiries and issues.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Sales Associate

Tillys
09.2016 - 10.2017
  • Assisted customers in locating clothing, shoes, and accessories.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to achieve monthly sales targets.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

HIGH SCHOOL DIPLOMA -

BOUNTIFUL HIGH SCHOOL
05.2019

Skills

  • Proficient in Microsoft Word
  • Excel Proficiency
  • Visual Communication Skills
  • Food Safety Certification
  • Effective Guest Interaction
  • Strong Written Communication
  • Efficient Time Management
  • Dedicated Worker
  • Reliable Contributor
  • Effective Issue Resolution
  • Effective Task Management
  • Administrative skills
  • Visitor check-in skills
  • Phone call direction
  • Multi-line phone systems
  • Listening skills
  • Bookkeeping
  • Data entry
  • Schedule management
  • Guest check-in and check-out

Activities

  • Spending time with family outdoors camping, boating, hiking, and off-roading
  • Making friends easily and spending time with them outside of work by watching movies and hanging out

Timeline

Front Desk Coordinator

Foot And Ankle Specialists Of Utah
07.2024 - Current

Server

Texas Roadhouse
11.2023 - 02.2024

Operations Admin

FedEx Ground
11.2019 - 10.2023

Operations Administrator

Tri City Nursery
07.2019 - 09.2019

Night Manager

Flower Patch
10.2017 - 07.2019

Sales Associate

Tillys
09.2016 - 10.2017

HIGH SCHOOL DIPLOMA -

BOUNTIFUL HIGH SCHOOL

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ALEXIA ALLINGTON