ALEXIA ARAGON

• Created engaging and SEO-optimized content for various platforms increasing website traffic by 30% MoM.
• Managed an organized editorial calendar that efficiently tracked upcoming deadlines and project progress.
• Implemented keyword strategies that improved organic search performance and increased website visibility.
• Monitored digital content performance metrics regularly, adjusting strategy accordingly for optimal results.
• Developed a consistent brand voice for the company through well-crafted digital content (blog and social media), which contributed to an increase in online presence.

• Revamped outdated website content with updated, SEO-friendly material, substantially increasing organic traffic
• Composed and published compelling ad copy, social media content, and blog articles for a diverse portfolio of clients
• Collaborated seamlessly with editors and senior content management professionals to ensure delivery of high-quality content

Successfully created and managed email campaigns that yielded significant results, as evidenced by a YOY analysis

• Achieved a 1524% increase in Click-Through Rate (CTR), a 91% increase in Open Rate (OR), and an 89% boost in overall sales within the first month of tenure
• Skillfully produced website content, advertising copy, blogs, and other written materials
• Elevated Google search ranking by 30 positions with the publication of inaugural blog
• Developed social media strategy, processes, and implemented efficient and effective content
• Conducted regular site health audits to ensure proper functionality and continued growth

• Acted as the primary point of contact for clients, guiding them through the development, execution, and advisory phases during projects
• Ensured the accurate inclusion of data and documentation in reports while overseeing the scheduling and agenda for upcoming meetings
• Took the initiative to identify and present opportunities for process enhancement to management, actively participating in defining, planning, and implementing solutions

• Spearheaded onboarding processes, meticulously aligning their expectations and objectives to reduce churn rates proactively
• Effectively conveyed client concerns and feedback to ensure seamless collaboration and problem resolution
• Maintained open lines of communication and nurturing professional relationships with clients

• Maintained active retention and provided ongoing support to over 60+ clients
• Expanded client base through targeted marketing efforts and participation in community events.

• Consistently outperformed monthly sales goals, while maintaining strict adherence to CMS-compliant application processes

• Conducted in-depth needs analyses, prioritizing education throughout the decision-making process

• Successfully managed multiple loan applications and client interactions simultaneously, while maintaining precise records