Summary
Overview
Work History
Education
Skills
Timeline
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Alexia Boston

Vivian,LA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Certified Nursing Assistant

Vivian Healthcare Center
07.2023 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Product Flow Specialist

Best Buy
11.2022 - 04.2023
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs
  • Operates equipment according to company safety standards to assist in moving product
  • Completes daily replenishment to ensure product is fully stocked on the sales floor
  • Monitors notifications of online orders and brings product to customer service desk or ships directly from store based on SOP
  • Completes daily tasks as assigned by store leadership or department supervisor.

Courier

FedEx Express
01.2015 - 03.2022
  • Following the best practices for safety, both on the road and while loading or unloading a truck
  • Communicating with dispatchers, drivers and other team members to make deliveries
  • Performing basic truck maintenance
  • Knowledge of how to handle materials safely, such as food or chemicals
  • Time management to ensure deliveries are made on schedule

Member Service Representative

AAA Southern New England
10.2012 - 06.2014
  • Providing introductory information to new customers
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns

Education

High school diploma -

Hyde Park Academy High School
Hyde Park, MA

Skills

  • Teamwork Skills
  • Active Listening
  • Materials Processing
  • Customer Needs Assessments
  • Reading Comprehension
  • Customer Experience
  • Standards Compliance

Timeline

Certified Nursing Assistant

Vivian Healthcare Center
07.2023 - Current

Product Flow Specialist

Best Buy
11.2022 - 04.2023

Courier

FedEx Express
01.2015 - 03.2022

Member Service Representative

AAA Southern New England
10.2012 - 06.2014

High school diploma -

Hyde Park Academy High School

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Alexia Boston