Alexia Cantu
Mission,TX
Summary
Dynamic Compliance Specialist with a proven track record at Upbring, adept at conducting compliance audits and developing impactful training programs. Skilled in OSHA compliance and safety training, I excel in fostering collaboration across teams while enhancing regulatory adherence. Recognized for improving staff engagement and ensuring a culture of safety and accountability.
Overview
8
8
years of professional experience
Work History
Compliance Specialist
Upbring
06.2023 - Current
- Conducted compliance audits to ensure adherence to regulatory standards.
- Developed and implemented training programs for staff on compliance policies and procedures.
- Collaborated with cross-functional teams to identify compliance risks and mitigate issues.
- Reviewed and analyzed documentation for accuracy and regulatory compliance.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Ensure program employee attendance compliance with mandatory sexual abuse/sexual harassment awareness and prevention refresher training, emphasize the importance of zero tolerance to sexual abuse through leadership example, management presence, and unannounced rounds by leadership on all shifts.
- Responsible for effectively and professionally communicate the right of UC and staff to be free from sexual abuse, sexual harassment, and inappropriate sexual behavior.
- Actively participate in scheduled PSA audits program , during and after the audit, including development and review of the corrective action plan.
- Assists in the standardization of PSA policies, procedures, and training across the programs to meet required ORR, state licensing and CARF r
Safety Coordinator
Dematic
11.2021 - 01.2023
- Developed and implemented safety training programs for employees, enhancing awareness of workplace hazards.
- Conducted regular safety audits to identify risks and ensure compliance with OSHA regulations.
- Collaborated with cross-functional teams to create effective emergency response plans and procedures.
- Analyzed incident reports to identify trends and recommended improvements for safety processes.
- Evaluated personal protective equipment usage, ensuring proper training and adherence to safety standards.
- Maintained accurate records of safety inspections, incidents, and employee training sessions for regulatory compliance.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Developed Lockout/Tagout protocols specific to each piece of machinery within the facility as per OSHA guidelines.
- Conducted periodic audits of safety initiatives in place, identifying areas for improvement and implementing appropriate actions to maintain best practices.
- Improved safety compliance by creating comprehensive safety policies and procedures in alignment with OSHA regulations.
- Organized Safety Committee meetings regularly to discuss updates on ongoing initiatives while actively involving employees in decision-making processes related to health & safety matters.
Lead Administrator
Victory Rehab
06.2019 - 08.2021
- Managed staff training programs, fostering professional development and improving team performance.
- Coordinated communication between departments to optimize patient care and operational workflows.
- Implemented quality assurance measures, resulting in increased accuracy of patient records and billing procedures.
- Developed training materials to improve onboarding experience for new administrative staff members.
- Facilitated regular team meetings to address challenges and promote collaborative problem-solving among staff.
- Streamlined office operations by implementing efficient administrative processes and procedures.
Receptionist
Elite Rehab Center
10.2017 - 03.2019
- Greeted and assisted clients, ensuring a welcoming environment for all visitors.
- Managed multi-line phone system, directing calls to appropriate staff members efficiently.
- Scheduled appointments and coordinated services for patients, optimizing clinic workflow.
- Maintained accurate patient records and confidential information in electronic health systems.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA2022
Skills
- Receptionist
- OSHA 30
- CPR Certification
- First Aid Certification
- Filing
- Billing
- Scheduling
- Clerical
- Microsoft Office
- Microsoft Word
- Organizational Skills
- Microsoft
- Management
- Medical Receptionist
- Medical Scheduling
- Compliance audits
Languages
Spanish
Full Professional
Timeline
Compliance Specialist
Upbring
06.2023 - Current
Safety Coordinator
Dematic
11.2021 - 01.2023
Lead Administrator
Victory Rehab
06.2019 - 08.2021
Receptionist
Elite Rehab Center
10.2017 - 03.2019
High School Diploma -
Penn Foster Career School