Alexia Cervantes
Donna,TX
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier and Waitress
Taqueria Morales
03.2021 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
Receptionist
Doctor Office
08.2018 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Cbtis 119
Cd. Victoria, Tamaulipas.07.2012
Skills
- Shipment Procedures
- Expense Tracking
- Transaction Balance Sheets
- Verbal and Written Communication
- Costumer service
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Cashier and Waitress
Taqueria Morales
03.2021 - 06.2023
Receptionist
Doctor Office
08.2018 - 01.2020
High School Diploma -
Cbtis 119