Alexia Chinn
Lufkin,TX
Summary
Dedicated individual focused on achieving results and enhancing client satisfaction. Strong eagerness to acquire new skills and knowledge. Recognized for delivering exceptional performance and maintaining a proactive approach.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
Caregivers
08.2021 - Current
- Provided individualized support to clients in daily living activities and personal care.
- Assisted clients in developing social skills and community integration through structured programs.
- Monitored client progress, documenting behavioral changes and communicating with care teams.
- Facilitated recreational activities, enhancing client engagement and promoting social interaction.
- Implemented behavior management strategies to improve client outcomes and reduce incidents.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Dayhab Teacher
Gateway Community Partners
08.2022 - 07.2024
Dayhab Teacher
Gateway Community Partners
08.2021 - 07.2023
- Assessed client performance through various evaluation methods to ensure learning objectives were met.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed strong relationships with clients by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Customer Service Assistant/Retail Sales Associate
Planet Fitness
05.2020 - 05.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Overnight Custodian
Planet Fitness Gym
05.2020 - 05.2021
- Maintained clean and comfortable environments in commercial for Planet Fitness Gym.
- Performed daily checklists throughout facilities, including cleaning floors, mopping, wiping down glass entryways & walls, dusting, and collecting trash.
- I thoroughly sanitized Restrooms and showers
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Home Health Care Provider
Elara Caring
02.2017 - 03.2020
- I really enjoyed delivering compassionate care to improve and enhance patient lives.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided some patients with assistance in completing daily tasks, effectively reducing daily burden on family members.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Interacted kindly with patients and families and displayed a positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Direct Care Professional
Lufkin State Supported Living Center
08.2010 - 08.2017
- Developed rapport to create safe and trusting environment for care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Consulted with the patients team to assess cases and enhance care.
Education
Bachelor of Science - Meeting And Event Planning
Stephen F Austin State University
Nacogdoches, TX05.2016
Skills
- Inventory management
- Sales trend analysis
- Client relationship building
- People skills
- Task prioritization
- POS system proficiency
Accomplishments
- Awarded “Employee of the Month” in July2020.
Timeline
Dayhab Teacher
Gateway Community Partners
08.2022 - 07.2024
Direct Support Professional
Caregivers
08.2021 - Current
Dayhab Teacher
Gateway Community Partners
08.2021 - 07.2023
Customer Service Assistant/Retail Sales Associate
Planet Fitness
05.2020 - 05.2021
Overnight Custodian
Planet Fitness Gym
05.2020 - 05.2021
Home Health Care Provider
Elara Caring
02.2017 - 03.2020
Direct Care Professional
Lufkin State Supported Living Center
08.2010 - 08.2017
Bachelor of Science - Meeting And Event Planning
Stephen F Austin State University