Hi, I’m
Alexia C
Seattle,WA
Summary
IC Cliff Note: Dreamer, visionary, and strategic mastermind with over 20 years of experience generating optimal and innovative results in various regulatory, product, and people first roles. Movement maker skilled at transformation and operational efficiency gained from working along-side industry, stakeholder, and shareholder giants of all stripes.
Manager Cliff Note: Encouraging manager who strives to inspire, elevate and empower. Keen on analytical problem-solving with team to build strategic skills and solution solve as a collective. Talent for team building, leading and motivating, and listening how to show up better. Proficient in using independent decision-making skills and sound judgment to positively impact team success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee and stakeholder engagement and boost performance.
Overview
21
years of professional experience
Work History
5 STAR Global Translations, Inc.
CEO & Founder
03.2010 - 05.2013
Job overview
- While a full-time law student, I founded 5 STAR, a professional language firm servicing more than 450 language pairs for diverse industries and engagement needs
- Spearheaded prospect identification optimized the sourcing process and created an experiential linguist framework
- Generated contract wins close to $10 million in 2 years of startup, using a tried-and-true RFP strategy
Department of Homeland Security
Management and Program Analyst Assistant & Legal Intern
03.2010 - 05.2013
Job overview
- Researched and investigated applicant compliance for a visa or citizenship under the American INA
- Liaised with cross functional government agencies to confirm status for certain threshold requirements
- Interned with CBP judicial team and became certified as a French translator for asylum cases
Microsoft
Transformation Leader
08.2017 - 08.2024
Job overview
- Company Overview: (Cloud & Artificial Intelligence and Marketing & Consumer Business)
- Engineered a groundbreaking operations model to target experiential and programmatic system flaws in support of performance goals within my change-based remits. Opening market flows for revenue growth, expanding ecosystem engagement, and increasing stakeholder productivity
- Spearheaded creation of an innovative data framework to support new operations model that informed P0 and P1 system bugs, offered remediation strategies, and maintained system integrity for viable specs
- Presented a debrief and market adoption report to SLT, including an operational readiness playbook that guides on optimal effectiveness for the new model, Company-wide adoptions ensued
- Leveraged industry wide impact created by my team’s innovation and garnered an unprecedented following of trusted, empowered, and brilliant partners
- Unlocked new routes to markets, insights, and growth opportunities for shared goals, including customer retention, acquisition and mutually beneficial expansion
Deutsche Bank
Vice President
04.2015 - 08.2017
Job overview
- Company Overview: (Regional Management & Legal/ Compliance)
- PMO lead for regional management and legal and compliance initiatives totaling $400 million in budget
- Central team leader responsible for executing federal directives to restructure the bank’s entity and overhaul its US operations with enhanced prudential standards
- Collaborated with business line leaders and industry experts to create or enhance the bank’s governance, risk, legal, compliance, data, and liquidity frameworks
UBS
Director, FATCA PMO Manager
10.2014 - 04.2015
Job overview
- Company Overview: (contract role)
- Leveraged project best practices to slash redundancy costs of duplicate systems that were migrated into a cohesive payment, withholding and reporting flow
- (contract role)
Dun & Bradstreet
Senior Product Manager
06.2013 - 06.2014
Job overview
- Company Overview: (Compliance Services)
- Worked heavily with our Chief Privacy Officer to craft a digital first data framework for Fortune 10 clients
- Applied data framework to product roadmaps for Fortune 10 clients and led Day 1 Readiness training w/stakeholders. Ensured a smooth transition to an operational state
- Led reporting implementation for robust screening & monitoring of client AML/KYC/OFAC requirements
TransPerfect Translations
Life Sciences Project Manager
01.2008 - 08.2008
Job overview
- Sourced and maintained relationships with expert life science linguists working to complete time sensitive and incredibly impactful projects
- Oversaw a vigorous three step quality assurance process for document translations that supported high NSAT scores and an average of 25% company markup on each project
Volt
Software Engineer
05.2007 - 12.2007
Job overview
- Company Overview: (Microsoft contract)
- Oversaw and managed the SDLC compliance process for XBOX 360 video games.
- Targeted audience expansion within the global French ecosystem.
- Games included HALO, Call of Duty, GTA and several others
Ripon College
Head Student Cataloger
01.2004 - 05.2007
Job overview
- Migrated Dewey decimal cataloging records to digital records and created new digital records for library collection, in compliance with ILL & Ripon regulations
Education
Hofstra University School of Law
Juris Doctor
01.2011
University Overview
- BLSA member
- Law Library Clerk
- Political Asylum Clinic
Ripon College
Bachelor of Art
01.2007
University Overview
- Division 1 Forensics
- Arabic Club Co-Founder and VP
- BSU member
Paris Sorbonne IV & Institut Catholique De Paris
Humanities Study Abroad
01.2007
Skills
- Change management
- Supply chain management
- Operational excellence
- Go to market strategy
- Framework creation
- Data mining & analytics
- Risk management
- Compliance, Privacy, Security
- Business development
- Experiential events
- Community engagement
- Accessibility Best Practices
- Commerce clause
- Product innovation
- Teamwork and collaboration
- Digital transformation
- Organizational development
- Negotiation and conflict resolution
- Health & wellness
- Market research
- Onboarding and orientation
- Applied behavioral analysis
Languages
French
Native or Bilingual
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