Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Alexia Coit

Rock Hill,SC

Summary

My dream is to become a Dental Hygienists by attending York Tech College. I desire employment in order to help me reach this dream and give me the necessary employment-based skills to become a more efficient and communicative professional.

Overview

5
5
years of professional experience

Work History

Call Center Agent

Conduent
01.2023 - 11.2023
  • Keep records of customer interactions or transactions, recording details of inquiries, check to ensure that appropriate changes were made to resolve customer problems, determine charges for services requested, collect deposits or payments, or arrange billing, recommended improvements in product, packaging, shipping service, billing methods.

Agent

iQor
10.2018 - 01.2020
  • Maintained pleasant, patient and friendly attitude, achieved call quality production and accuracy targeting coaching sessions and disciplinary actions, utilized available resources to accurately and efficiently process necessary flows, assist customers with billing.

Education

High School Diploma -

Fort Mill High School
Fort Mill, SC
05.2018

Skills

  • Proficient in Microsoft Word, PowerPoint, Excel, and Publisher
  • Proficient in Basic Computer Knowledge
  • Proficient in Customer Service, Focus, and Orientation
  • Hardworking, Outgoing, and Caring

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Call Center Agent

Conduent
01.2023 - 11.2023

Agent

iQor
10.2018 - 01.2020

High School Diploma -

Fort Mill High School
Alexia Coit