Clinic Receptionist
Front Office Department
07.2023 - Current
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
- Collected personal, medical and insurance information to provide accurate verification of benefits.
- Processed payments from patients for co-pays and uninsured visits.
- Supported office staff and operational requirements with administrative tasks.
- Helped patients complete necessary medical forms and documentation.
