Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs.
Dedicated COVID-19 Screener brings extensive experience testing and documenting patient infections with special recent focus on novel coronavirus. Thoroughly versed in specialized protocols and practices governing infection rate evaluations. Adept at performing swabs collection to determine infection. Knowledgeable understanding of processes governing sample collection, treatment, processing and documentation.
Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests using hospital software.
Efficient Emergency Medical Technician with extensive training on prehospital treatment and proven history of accuracy and fast-thinking in high-pressure times. Skilled at quickly solving problems and effectively communicating with medical professionals for superior patient care.
Overview
4
4
years of professional experience
Work History
Docgo
Emily Ervin
Manhattan, NY
06.2021 - Current
Screens and transfers incoming calls, takes down messages and transmits information and documents to internal personnel.
Enters and maintain HIPPA records in company database using microsoft Word, Excel, PowerPoint.
Assist with safe transfusions by conducting tests and completing specimen counts.
Maintain strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Sustains energy and enthusiasm in fast-paced environment.
Set up, maintain and verifies sterility of lab equipment and tools.
Emergency Medical Technician
Citywide Ambulance
The Bronx, NY
06.2021 - 01.2022
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Quickly recognized patient needs based on conditions and assisted patients from ages of 0-99.
Transported and treated CPAP patients.
NYC HEALTH + HOSPITAL
Arian Pichardo
Manhattan, NY
05.2020 - 06.2021
Prepared detailed documents and reports in adherence administrative processes.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Intake patients to perform SARS-CoV-2 pcr nasal swab test to approve their stay.
Restaurant Shift Manager
Boston Market
The Bronx, NY
06.2020 - 04.2021
Assigned tasks to employees and oversaw opening and closing of restaurant.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Cross-trained crew members on different duties to increase coverage.
Monitored food preparation methods, portion sized, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Communicated with health inspectors during inspections and resolved issues found.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Consistently met quarterly sales goals and increased customer retention rate year-over-year.