Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Alexia Dhillon

Glenshaw,PA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Administrative Associate

The Exchange
02.2023 - 05.2025
  • Managed daily administrative tasks such as email correspondence, scheduling meetings, and handling phone calls for multiple nonprofit organizations
  • Maintained organized and efficient filing systems, both physical and electronic, for easy retrieval of important documents
  • Provided exceptional customer service to internal and external stakeholders, addressing inquiries and resolving issues in a timely manner
  • Managed member database, ensuring accurate and up-to-date records
  • Provided administrative support to multiple non profit organizations
  • Assisted in planning and coordinating events such as Annual Meetings and Webinars by coordinating logistics, sending invitations, and managing RSVPs
  • Provided exceptional customer service to clients, addressing inquiries and resolving issues in a timely manner
  • Managed full cycle accounts payable and receivable processes for a mid-sized organization, ensuring accurate and timely recording of financial transactions
  • Prepared monthly financial reports, including balance sheets, income statements, and cash flow statements, to provide management with insights into the organization's financial performance
  • Reconciled bank statements and performed monthly financial close activities to facilitate accurate reporting of financial data

Facilities Coordinator

Jones Lang Lasalle
02.2021 - 11.2022
  • Managed all building maintenance activities, including HVAC, plumbing, electrical, and janitorial services, to ensure a safe and comfortable working environment for employees
  • Coordinated vendor relationships, negotiated contracts, and monitored service levels to optimize facility operations and reduce costs
  • Conducted regular inspections of facilities to identify and address any safety hazards, compliance issues, or potential improvements
  • Organized and oversaw office relocations, renovations, and office equipment installations to facilitate smooth transitions and minimize disruptions to business operations
  • Managed day-to-day operations of the office, overseeing administrative tasks, supplies ordering, and facilities maintenance
  • Communicated effectively with vendors, clients, and employees to address concerns, answer inquiries, and maintain positive relationships
  • Led office safety and security procedures, including emergency preparedness plans and compliance with regulations
  • Coordinated office events and meetings, including scheduling, room setups, catering, and logistics
  • Managed office correspondence, prioritized emails, and handled incoming calls to ensure efficient communication flow
  • Ordered office supplies, maintained inventory levels, and negotiated with vendors to secure cost-effective prices

Education

B.A. - Criminal Justice

California State University, Stanislaus
Turlock, CA
05-2021

Skills

  • Detail Oriented
  • Adaptability
  • Problem Solving
  • Organization

Software

JLL Marketplace/Corrigo/Sharepoint
CiviCRM
Office 365
Google: Docs/ Sheets/ Slides/ Drive

Timeline

Administrative Associate

The Exchange
02.2023 - 05.2025

Facilities Coordinator

Jones Lang Lasalle
02.2021 - 11.2022

B.A. - Criminal Justice

California State University, Stanislaus