Alexia Farrelly
St Louis,MO
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Dining
Compass Group Management
02.2009 - Current
- Increased revenue by designing and executing promotional events and special dining experiences to attract new customers while retaining existing clientele.
- Continuously improved operations by monitoring guest feedback and making necessary adjustments in response to their concerns and suggestions.
- Coordinated with vendors for timely delivery of ingredients while ensuring optimal quality standards were met consistently.
- Improved overall dining experience by regularly updating and refining menu offerings based on customer feedback and preferences.
- Organized staff schedules efficiently, balancing employee availability with peak business hours for optimal coverage during high-demand periods.
- Maintained a safe and clean dining environment through strict adherence to sanitation regulations and guidelines.
- Optimized food cost management by implementing effective inventory control measures, reducing waste, and sourcing high-quality ingredients at competitive prices.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Warehouse Supervisor
Frito Lay
08.2007 - 02.2009
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Line Operator
Boxes Inc.
09.2002 - 08.2007
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Minimized machine downtime by promptly escalating technical problems to appropriate maintenance personnel for speedy resolution.
- Adjusted machine feed and speed to correct machine malfunctions.
- Demonstrated adaptability when assigned to different lines or roles within the facility based on changing business needs or staffing requirements.
Education
Culinary Foundations - Culinary Arts
Rouxbe Culinary School
USA05.2019
High School Diploma -
Ladue Horton Watkins High School
St Louis, MO05.1998
Skills
- Food Safety Compliance
- Staff Management
- Cost Control
- Menu pricing strategy
- Food presentation
- Kitchen Management
- Knife Skills
- Cooking techniques
- Order Processing
- Inventory Audits
- Shipping and receiving
Certification
ServSafe Certification
Timeline
Director of Dining
Compass Group Management
02.2009 - Current
Warehouse Supervisor
Frito Lay
08.2007 - 02.2009
Line Operator
Boxes Inc.
09.2002 - 08.2007
Culinary Foundations - Culinary Arts
Rouxbe Culinary School
High School Diploma -
Ladue Horton Watkins High School