Alexia Felix
El Mirage,AZ
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Service Cashier
Bmw North Scottsdale
Scottsdale, AZ
03.2022 - Current
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Maintained the Internal Advisor position which maintained detailed documentation of all service activities including inspection reports, repair orders, warranty claims, and customer feedback forms.
- Assisted customers with inquiries and service orders in a timely and professional manner.
- Provided excellent customer service with an upbeat attitude during busy times.
Associate
In-N-Out Burger
Avondale, AZ
08.2018 - 03.2022
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Provided quality customer service by adhering to company policies and procedures.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
No Degree - Business Administration
Grand Canyon University
Phoenix, AZHigh School Diploma -
Valley Vista High School
Surprise, AZ 08.2015 - 05.2019
Skills
Multi-tasking
Hobbies
Being active is always something I enjoy doing. I'm very into sports and don't mind watching the games or fights going on. I love spending time with my family, and whenever I get some extra time I'll be with friends hanging out. Trying new restaurants is something I love doing!
Timeline
Service Cashier
Bmw North Scottsdale
03.2022 - Current
Associate
In-N-Out Burger
08.2018 - 03.2022
High School Diploma -
Valley Vista High School
08.2015 - 05.2019
No Degree - Business Administration
Grand Canyon University
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