Alexia Gamiz
Buckeye,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
8
8
years of professional experience
Work History
Receptionist
Marketside Animal Hospital
05.2023 - 12.2023
- Corresponded with clients through email and telephone.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
Customer Service Representative
Chewy.com
10.2022 - 03.2023
- Developed strong customer relationships to encourage repeat business.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times while still providing front-line high customer satisfaction.
Bank Teller
JP Morgan Chase
02.2016 - 03.2021
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Served Large number of customers during high volume shifts and remained composed and professional in stressful situations.
Education
No Degree - Nursing
Maricopa Community Colleges - Glendale Community College
Glendale, AZHigh School Diploma -
South Ridge High School
Phoenix, AZ05.2012
Skills
- Microsoft Office
- Fluency in Spanish
- Adaptability and Dependability
- Data Entry
- Scheduling, Documentation And Reporting
- Multitasking and Prioritization
- Office Management
Timeline
Receptionist
Marketside Animal Hospital
05.2023 - 12.2023
Customer Service Representative
Chewy.com
10.2022 - 03.2023
Bank Teller
JP Morgan Chase
02.2016 - 03.2021
No Degree - Nursing
Maricopa Community Colleges - Glendale Community College
High School Diploma -
South Ridge High School
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