Alexia Gebhart
Miami,FL
Overview
5
5
years of professional experience
Work History
Intern
Abuse Counseling and Treatment
Fort Myers, FL
08.2023 - Current
- Answer Hotline calls to provide information on other resources or shelters.
- Give caller a 15 minute assessment to see if they qualify for shelter.
- Help residents with giving them toiletries upon request or food items from the pantry.
- Assist counselors with case management.
Host
PF Changs Restaurant
Miami, FL
09.2021 - Current
- Greet guests when they walk in and seat them to their table accordingly.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
Host
Flanigan's Seafood Bar and Grill
Miami, FL
10.2021 - 12.2022
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Cruise Pier Agent
MLSBC Cruises
Miami, FL
12.2019 - 03.2020
- Responded promptly to customer inquiries about arrival times, disembarkation procedures, parking facilities.
- Verified travel documents such as passports and visas of incoming passengers before allowing them to board the vessel.
- Greeted passengers and answered questions regarding their cruise experience.
Host
Big Pink Miami
Miami, FL
08.2019 - 12.2019
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
Education
Bachelor of Arts - Social Work
Florida Gulf Coast University
Fort Myers, FL05-2024
Associate of Arts - Psychology
Miami Dade College
Miami, FL05-2021
High School Diploma -
Alonzo And Tracy Mourning High School
Miami, FL05-2019
Skills
- Presentations
- Multitasking and Organization
- Creative and Resourceful
- Client Relationships
- Tech-Savvy
- Interpersonal and Social Skills
Timeline
Intern
Abuse Counseling and Treatment
08.2023 - Current
Host
Flanigan's Seafood Bar and Grill
10.2021 - 12.2022
Host
PF Changs Restaurant
09.2021 - Current
Cruise Pier Agent
MLSBC Cruises
12.2019 - 03.2020
Host
Big Pink Miami
08.2019 - 12.2019
Bachelor of Arts - Social Work
Florida Gulf Coast University
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
Alonzo And Tracy Mourning High School