Overview
Work History
Education
Skills
Timeline
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Alexia Gebhart

Miami,FL

Overview

5
5
years of professional experience

Work History

Intern

Abuse Counseling and Treatment
Fort Myers, FL
08.2023 - Current
  • Answer Hotline calls to provide information on other resources or shelters.
  • Give caller a 15 minute assessment to see if they qualify for shelter.
  • Help residents with giving them toiletries upon request or food items from the pantry.
  • Assist counselors with case management.

Host

PF Changs Restaurant
Miami, FL
09.2021 - Current
  • Greet guests when they walk in and seat them to their table accordingly.
  • Provided excellent customer service by anticipating customer needs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.

Host

Flanigan's Seafood Bar and Grill
Miami, FL
10.2021 - 12.2022
  • Greeted guests upon arrival and provided them with menus.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Cruise Pier Agent

MLSBC Cruises
Miami, FL
12.2019 - 03.2020
  • Responded promptly to customer inquiries about arrival times, disembarkation procedures, parking facilities.
  • Verified travel documents such as passports and visas of incoming passengers before allowing them to board the vessel.
  • Greeted passengers and answered questions regarding their cruise experience.

Host

Big Pink Miami
Miami, FL
08.2019 - 12.2019
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.

Education

Bachelor of Arts - Social Work

Florida Gulf Coast University
Fort Myers, FL
05-2024

Associate of Arts - Psychology

Miami Dade College
Miami, FL
05-2021

High School Diploma -

Alonzo And Tracy Mourning High School
Miami, FL
05-2019

Skills

  • Presentations
  • Multitasking and Organization
  • Creative and Resourceful
  • Client Relationships
  • Tech-Savvy
  • Interpersonal and Social Skills

Timeline

Intern

Abuse Counseling and Treatment
08.2023 - Current

Host

Flanigan's Seafood Bar and Grill
10.2021 - 12.2022

Host

PF Changs Restaurant
09.2021 - Current

Cruise Pier Agent

MLSBC Cruises
12.2019 - 03.2020

Host

Big Pink Miami
08.2019 - 12.2019

Bachelor of Arts - Social Work

Florida Gulf Coast University

Associate of Arts - Psychology

Miami Dade College

High School Diploma -

Alonzo And Tracy Mourning High School
Alexia Gebhart