Summary
Overview
Work History
Education
Skills
Timeline
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Alexia Gordon

Princeton,KY

Summary

Highly motivated, very capable employee. Experienced in retail and people management. I work well under pressure and thrive in fast paced work environments. I am very organized and punctual. I enjoy meeting new people and work well with others in a team environment, however, I am also capable of working on my own and completing projects with little to no supervision. I strive to meet goals and perform to the highest level of professionalism. Authorized to work in the US for any employer

Overview

9
9
years of professional experience

Work History

Housekeeper

Maid For You Cleaning Services
07.2016 - Current
  • Establish and maintain a well-rounded client base
  • Effectively communicate with existing clients to ensure all of their needs are met
  • Thoroughly understand and navigate the needs or concerns of potential new clients
  • Build trusting relationships with all clients
  • Manage social media pages to help promote business growth
  • Effectively plan out weekly, bi-weekly, and monthly clients to maintain high productivity
  • Maintain and track all invoices
  • Always maintain a very high level of professionalism
  • Provide in-home complete house maintenance.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Sales Associate/ Department Manager/ Order Filler

Walmart
03.2014 - 12.2019
  • Always put the customer first
  • Train new associates
  • Responsible for ensuring all orders were complete and accurate
  • Count inventory monthly and review any discrepancies
  • Attended a federal firearms class in order to sell firearms
  • Maintain all firearm sales paperwork for the ATF
  • Train new associates in firearm sales
  • Managing large quantities of merchandise features
  • Plan accordingly for seasonal changes and ensuring the proper merchandise is ordered and displayed
  • Review sales associate's schedules to ensure coverage for high sales volume days
  • Maintaining communication with higher level management and holding weekly and monthly meetings to review sales and merchandise plans
  • Instill action plans for large consumer holidays such as Black Friday and Christmas
  • Receive consumer feedback on what products they would like to see in the store
  • Communicate with outside vendors to acquire new products.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Picked product from fulfillment center stock according to picklist and organized on cart.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

Education

High School Diploma -

Citizens High School
Orange Park, FL
03.2012

Skills

  • Microsoft Office/Excel/Word
  • Inventory Management
  • Customer Service
  • Financial Management
  • Merchandising
  • Order Selector
  • Management
  • Sales skills
  • Using basic scheduling and organizational skills
  • Supervisory skills

Timeline

Housekeeper

Maid For You Cleaning Services
07.2016 - Current

Sales Associate/ Department Manager/ Order Filler

Walmart
03.2014 - 12.2019

High School Diploma -

Citizens High School

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Alexia Gordon