Alexia Hancock
Bristol,VA
Summary
Knowledgeable and efficient Ophthalmic Assistant with proven expertise in managing and maintaining smooth patient flows. Proficient in routine workups, issue triage and diagnostic testing. 9 months of medical assisting classes as well as in person and online labs. Knowledgeable on phlebotomy and clinic settings.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Ophthalmic Assistant
Southeastern Retina Associates
Kingsport, Tennessee
06.2021 - Current
- Prepare patients for ophthalmic exams and procedures, including administering ophthalmic drops, conducting visual testing, and noting chief complaints
- Perform pupil testing and eye assessment
- Perform and document eye pressure
- Review patients' ocular medications to ensure safe and effective treatment
- Document patients' current and past medical history to inform accurate care decisions
Cashier
Rural King
Bristol, VA
08.2020 - 05.2021
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
Education
Some College (No Degree) - Medical Assisting
Virginia Highlands Community College
Abingdon , VA 08.2020 - 05.2021
Skills
- Patient documentation
- Infection control
- HIPAA compliance
- Clinical teamwork
- Attention to detail
- Time management
- Effective communication
- Problem solving
- Customer service
Affiliations
- I am a mother of 2 as well as a wife
- My goal is to set a great future for my family
- I enjoy getting outdoors and enjoying nature
Timeline
Ophthalmic Assistant
Southeastern Retina Associates
06.2021 - Current
Cashier
Rural King
08.2020 - 05.2021
Some College (No Degree) - Medical Assisting
Virginia Highlands Community College
08.2020 - 05.2021