Alexia Holt
Kirksville,MO
Summary
Highly organized Office Assistant with expertise in administrative support and customer service. Exceptional multitasking skills, adept at managing multiple tasks simultaneously with meticulous attention to detail. Proven track record of streamlining office processes for enhanced efficiency and productivity while maintaining high quality standards. Successfully implemented effective administrative systems to optimize office operations.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Kirksville, MO
10.2023 - Current
- Educated customers about menu items, product ingredients, and nutritional values.
- Performed cashier duties including order taking, payment collection and change providing.
- Performed regular cleaning tasks including floor sweeping, table wiping, and trash receptacle emptying to ensure a tidy restaurant environment.
- Compliant with health department regulations for food handling procedures.
- Demonstrated proficiency in managing opening and closing responsibilities such as workstation arrangement, surface maintenance, and supply inventory.
- Monitored food quality and maintained company standards for presentation and temperature.
Office Assistant
Truman State University
Kirksville, MO
09.2023 - Current
- I assist the Secretary of the Department of Computer Science, Data Science, and Mathematics with various tasks.
- Enhance student support services, coordinate calculator distribution, manage supplies and errands, and assist with various department tasks.
Server
Texas Roadhouse
Quincy, IL
12.2021 - 08.2023
- Performed opening and closing duties, such as setting up the dining area, cleaning, and restocking supplies.
- Delivered exceptional customer service by ensuring customer satisfaction through accurate and prompt order taking, as well as professional handling of guest inquiries and complaints.
- Contributed to the training process of new server recruits.
- Maintained current menu knowledge, garnishes, ingredients, and preparation methods. Prepared drinks following standard recipes.
- Followed established procedures for handling cash payments, ensuring precision in money transactions.
Education
Business Administration
Truman State University
Kirksville, MO05-2026
Some College (No Degree) -
John Wood Community College
Quincy, ILSkills
- Clerical Support
- Supply Management
- Customer Service
- Database Management
- Presentation Development
- Call handling
- Data Entry
- Mail handling
- Professional and mature
- Document Management
- Relationship Building
- Excel spreadsheets
- Digital File Management
- Scheduling appointments/ meetings
Languages
Spanish
Limited
Affiliations
- Vice President Of Philanthropy - Delta Zeta, Delta Sigma
- Member of College Democrats
Accomplishments
- Windsor High School Varsity Softball District Honorable Mention
- Missouri FBLA High School District winner - Economics
- Missouri FBLA High School District winner - Business Law
References
References available upon request.
Timeline
Crew Member
McDonald's
10.2023 - Current
Office Assistant
Truman State University
09.2023 - Current
Server
Texas Roadhouse
12.2021 - 08.2023
Business Administration
Truman State University
Some College (No Degree) -
John Wood Community College