Alexia Looney
Lacey,WA
Summary
Versatile and dedicated, with a proven track record at Pacific Lutheran University, I excel in enhancing customer satisfaction and managing high-volume environments. Skilled in food safety and conflict resolution, I balance a strong work ethic with exceptional service, fostering safety and efficiency. Recognized for adaptability and professionalism, I consistently exceed employer expectations. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills, committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Dining Hall Employee
Pacific Lutheran University
12.2024 - Current
- Enhanced customer satisfaction by providing efficient and courteous service in a fast-paced dining hall environment.
- Demonstrated flexibility by working various shift schedules including weekends and holidays as needed to meet business demands.
- Exceeded expectations in handling high volumes of guests during peak hours without compromising quality or speed of service.
- Provided support across different areas within the dining hall when needed, demonstrating adaptability and willingness to take on additional responsibilities.
- Adhered to strict health and safety guidelines, ensuring a safe and sanitary work environment for all staff members.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Babysitter
Freelancers Union
09.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Maintained open communication with parents about daily activities, behaviors, and concerns.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Identified warning signs of emotional and developmental problems in children.
Auditorium Technician
Koval Performing Acts Center
10.2021 - 06.2024
- Assisted in training new technicians on proper use of equipment, ensuring consistent performance standards across the team.
- Provided exceptional customer service to visiting performers, addressing their unique technical requirements promptly and professionally.
- Achieved smooth, error-free events by working closely with directors and producers to understand their visions and translate them into flawless audiovisual experiences.
- Enhanced overall production quality by troubleshooting potential issues before they arose during live performances.
- Reduced technical issues during performances by conducting thorough equipment checks prior to events.
- Supported a diverse range of productions, adapting quickly to varying technical needs across different genres and formats.
- Played a key role in upholding the reputation of the venue by consistently delivering top-notch technical support and professionalism.
- Streamlined stage setup process for various productions, ensuring timely and efficient transitions between scenes.
- Contributed to a positive working environment among team members by fostering open communication channels and sharing knowledge about industry trends and best practices.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Supported live events with well-controlled lights, sound and video streaming.
- Obtained, set up and loaded videotapes for scheduled broadcasts.
Education
Bachelor of Arts - Earth Science, STEM Education
Pacific Lutheran University
05-2028
High School Diploma -
North Thurston High School
Lacey, WA06-2024
Skills
- Excellent customer service
- Reliability and punctuality
- Food safety
- Allergy awareness
- Strong work ethic
- Staff training experience
- Teamwork and collaboration
- Time management
- Problem-solving
- Clear communication
- Adaptability and flexibility
- Conflict resolution
- Professionalism
- Child supervision
- Maintaining safe environment
- Managing routines
Timeline
Dining Hall Employee
Pacific Lutheran University
12.2024 - Current
Auditorium Technician
Koval Performing Acts Center
10.2021 - 06.2024
Babysitter
Freelancers Union
09.2018 - Current
Bachelor of Arts - Earth Science, STEM Education
Pacific Lutheran University
High School Diploma -
North Thurston High School
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