Passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering 10+ year background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes.
Overview
11
11
years of professional experience
Work History
PCT Emergency Department/Telemetry
OSF St. Mary Medical Center
2020.12 - 2023.06
Assisted with resuscitation, CPR, and emergency/medical procedures.
Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
Safely transported patients by wheelchair, stretcher, or bed to other units.
Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
Attended regular training sessions to stay current on best practices within emergency medicine field.
Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
Responded quickly and calmly to emergency situations and codes, providing life-saving measures when necessary.
Checking patients’ vitals regularly, monitoring patients' conditions and providing any updates to the healthcare team
Experience with EKGs and interpreting when to notify a physician of any concerns
CNA/Dementia Care/Behavioral Unit
Seminary Manor
2018.11 - 2020.07
Promoted quality of life by allowing, encouraging, and assisting residents to safely complete tasks within capability levels
Enhanced long-term care, helping to develop and execute care plans to ensure patient's safety and comfort
Improved well-being of patients by assisting with daily living needs, personal hygiene and other tasks
Assisted patients with positive and engaging encouragement and direct support to ensure happy and healthy environment for residents to thrive in
Offered care and companionship to clients with varying mental and physical capacities
Worked effectively with team to accomplish daily objectives and meet long-term goals for residents and the facility
Monitored behaviors in order to spot, redirect and correct problems early before resident becomes agitated
Provided and assisted residents with varying activities to keep minds stimulated and busy.
Server
Cherry Street Restaurant Bar & Grill
2018.06 - 2019.07
Provided menu information regarding new items, seasonal and daily specials, and pairings offering knowledgeable advice about wines & liquors, skillfully driving sales of target items
Supported team consistently, helping bussers with table-cleaning during high-volume shifts, assisting the hostess by checking on assigned tables to verify seating availability, and assisting fellow servers with prompt food delivery
Memorized and processed orders and payments using POS system terminals and registers and repeating them to guests to ensure satisfaction
Kept food service, preparation areas and dining areas, clean, neat, and properly sanitized - Quickly taking care of messes to ensure all areas were presentable at all times
Satisfied customers with fast, friendly and knowledgeable support and service.
Server
Buffalo Wild Wings
2012.12 - 2018.06
Adhered to all safety, sanitization, alcohol, and food handling guidelines and regulations
Memorized menu additions, changes, daily specials, and limited time offerings and answered questions regarding dietary restrictions and nutrition information
Carried out opening and closing duties, including closing nightly bank and register
Ensured stations were well stocked and efficient side work in effort to help preparedness for the following shift
Delivered food and beverages quickly to customers, verifying each order and providing exceptional service to maximize customer satisfaction
Processed guest payments, providing itemized receipts for items ordered, running credit card transactions, and calculating correct change for cash payments
Supported team consistently, helping with hostess, food delivery and bussing needs, especially during busy rushes.
CNA
Woodrige Supportive Living
2016.04 - 2017.11
Monitored patients conditions and promptly reporting problems to nurses
Assisting with daily living activities - serving meals, bathing, dressing, laundry, ambulation and other minor to major tasks upon patients request
Documented actions, vitals, and orders in the communication log and computer
Helped patients move safely with skilled mobility support between beds, wheel-chairs, and other locations according to care plan to limit fall/injury risk
Offered support, companionship, and stimulation through conversation and activities
Resolved patient issues by quickly responding to call lights, concerns and emergency issues
Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools and practicing proper hygiene.
Education
High School Diploma -
Galesburg High School
Galesburg, IL
05.2014
Skills
Task prioritization while being efficient and prompt with time management
Daily hygiene practice and assistance - environmental and personal
Providing patient safety and comfort
Positive engagement, friendly and professional manner
Basic knowledge of anatomy, physiology, and medical terminology/procedures
Phlebotomy procedures
EKG Interpretation
Providing compassionate care
BLS Certified
Experience with traumas and codes - assisting with many medical procedures
Ability to react promptly, calmly and efficiently in stressful environments and emergent situations
Vital signs monitoring
Orthopedic Splinting
Wound Care
Problem-solving abilities
Teamwork and Collaboration
Multitasking Abilities
Effective Communication
Languages
Spanish
Native or Bilingual
Timeline
PCT Emergency Department/Telemetry
OSF St. Mary Medical Center
2020.12 - 2023.06
CNA/Dementia Care/Behavioral Unit
Seminary Manor
2018.11 - 2020.07
Server
Cherry Street Restaurant Bar & Grill
2018.06 - 2019.07
CNA
Woodrige Supportive Living
2016.04 - 2017.11
Server
Buffalo Wild Wings
2012.12 - 2018.06
High School Diploma -
Galesburg High School
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