Alexia Maravilla
Justice,IL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Aliya of Palos Park
11.2023 - 11.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Manager in Training
Charlotte Russe
06.2022 - 10.2023
- Enhanced team performance by implementing effective training strategies and management techniques.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Applied supervisory and leadership abilities by working closely with supervisor.
- Gained knowledge of company policies, protocols and processes.
- Used company reports to analyze sales, gross profit and inventory activities.
- Opened and closed location and monitored shift changes
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Cashier and Food Prep
La Michocana
12.2021 - 03.2022
- Processed customer transactions efficiently, ensuring accurate pricing and handling of cash or card payments.
- Improved customer satisfaction by quickly resolving pricing discrepancies.
- Handled returns and exchanges to maintain customer loyalty.
- Assisted customers with inquiries, enhancing their shopping experience.
- Counted cash drawer at beginning and end of shifts to ensure accurate cash handling.
- Balanced cash register to ensure accurate financial reporting.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Science - Nursing
Moraine Valley Community College
Palos Hills, IL05-2026
High School Diploma -
Argo Community High School
Summit, IL12-2021
Skills
- Patient care
- CPR
- Customer service
- Team leadership
- Cash handling
- Punctual and reliable
- Positive attitude
- Flexible schedule
- Coaching and mentoring
- Inventory management
- Multitasking and organization
- Staff training
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
Spanish
Timeline
Certified Nursing Assistant
Aliya of Palos Park
11.2023 - 11.2024
Manager in Training
Charlotte Russe
06.2022 - 10.2023
Cashier and Food Prep
La Michocana
12.2021 - 03.2022
Associate of Science - Nursing
Moraine Valley Community College
High School Diploma -
Argo Community High School