Alexia Martinez
Houston,TX
Summary
Accomplished and results-driven Senior Project Manager with over 7 years of progressive experience in operational leadership, process improvement, and team management across retail operations, non-profit sectors, and construction environments. Expertise in managing large-scale projects, driving operational efficiency, and overseeing all phases of project delivery from inception to completion. Proven track record of coordinating cross-functional teams, ensuring quality compliance, maintaining budgets, and successfully navigating challenges in fast-paced, high-stakes environments. Adept at managing contractor relationships, client engagement, and project timelines to ensure successful project outcomes.
Overview
8
8
years of professional experience
Work History
Operations Manager
Amazon
Houston, TX
12.2021 - Current
- Led operations for a high-volume fulfillment center, overseeing 300+ associates and driving efficiency improvements that reduced operational costs by 15%.
- Managed P&L for the department, increasing profit margins by 10% through strategic resource allocation and cost control.
- Directed process improvement initiatives, implementing Lean methodologies to optimize workflow and enhance productivity across departments.
- Spearheaded team development, ensuring continuous mentoring, talent retention, and leadership succession planning.
- Collaborated with cross-functional teams to align operational strategies with organizational goals, ensuring smooth project delivery and client satisfaction.
Project Director
Houston Food Bank
Houston, TX
02.2017 - 09.2021
- Led a team of 98 professionals, managing the planning and execution of multiple high-profile projects while increasing operational productivity by 15%.
- Directed budget management and resource allocation, optimizing project efficiency and financial goals.
- Enhanced project outcomes by integrating process improvement methodologies, reducing operational costs and boosting service delivery efficiency.
- Coordinated with contractors and stakeholders to ensure all project milestones were met on time, within budget, and to client satisfaction.
- Spearheaded donor engagement and managed large-scale fundraising campaigns, contributing to a 20% improvement in solicitation success rates.
State Director
MFOL
Houston, TX
03.2019 - 08.2021
- Managed strategic event planning, logistics, and execution of large-scale initiatives, ensuring seamless delivery of projects and client experiences.
- Led fundraising efforts for major and principal gifts, contributing to a 25% increase in major gift prospects and an 18% increase in overall sales.
- Oversaw the recruitment and retention of top talent, ensuring high team engagement and fostering a culture of excellence.
- Utilized CRM and data analytics to optimize project execution, ensuring efficiency, cost-effectiveness, and alignment with organizational objectives.
Skills
- Project Management and Software: Proficient in tools such as Microsoft Project, Asana, and Smartsheet
- Planning, coordinating, and overseeing project execution from start to finish
- Directing project teams, contractors, and subcontractors to ensure project timelines, budget, and quality standards are met
- Budgeting & Financial Management: Experience with cost control, forecasting, and financial reporting
- Construction & Operations Management: Strong understanding of construction processes, including managing timelines, quality assurance, and safety compliance
- Identifying potential issues and implementing solutions to mitigate delays or scope changes
- Contractor & Vendor Management: Skilled in selecting and managing contractors and vendors for successful project execution
- Maintaining strong relationships with clients and stakeholders, ensuring alignment with project requirements and standards
- Data Analysis: Expertise in using data to drive decision-making and improve project outcomes
- Utilizing data and analytics to make informed decisions, optimize workflows, and enhance project efficiency
- Regulatory Compliance: Managing all necessary permits, licenses, and safety compliance requirements
License
Apprentice Electrician
Apprentice SIGN Electrician
Timeline
Operations Manager
Amazon
12.2021 - Current
State Director
MFOL
03.2019 - 08.2021
Project Director
Houston Food Bank
02.2017 - 09.2021