Alexia McKinney
Hammond,LA
Summary
Adept at office administration and fostering customer engagement, I significantly enhanced team productivity and customer satisfaction at Brady's. Leveraging skills in database entry and verbal communication, I streamlined processes, reducing administrative errors. My background also includes roles in hospitality, where I excelled in high-pressure situations, demonstrating exceptional time management and teamwork.
Overview
4
4
years of professional experience
Work History
Office Administrator
Brady's
01.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Office Administrator
Downtown Living LLC
01.2022 - Current
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Barista
Bam Nutrition
11.2021 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waitress
Charlie's
08.2021 - 11.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
GED -
Pathways To Success
Walker, LA03-2022
Skills
- Time management
- Office administration
- Database entry
- File organization
- Verbal communication
- Customer engagement
- Document management
- Document scanning
- Spreadsheet development
- Expense reporting
- Strategic planning
- Computer skills
Timeline
Office Administrator
Brady's
01.2022 - Current
Office Administrator
Downtown Living LLC
01.2022 - Current
Barista
Bam Nutrition
11.2021 - 01.2022
Waitress
Charlie's
08.2021 - 11.2021
GED -
Pathways To Success