Alexia Nicole Ramirez
Hebron,IL
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Lead Dental Assistant
The Mchenry Dentist
09.2022 - Current
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Cashier
Dunkin Donuts
07.2020 - 08.2023
- As cashier, I greet others and with a friendly face to really attract the customers to come back
- Take orders and repeat it to make sure their order is correct
- As a barista, I create the coffees requested, making sure the coffee is made correctly to meet the customer's expectations
- While working at Dunkin I have learned that great communication attracts customers to want to come back more
- With that being said, it is important to have a friendly face
Picker/ Stocker/ Q.A
Follett
03.2018 - 07.2020
- Picker- I would fill book orders for schools at a specified rate to make quota
- Stocker- I would need to scan books into the record system at a specified rate to make a quota
- Q.A.- I had to take a tote to inspect it for errors at a specified rate to make a quota
Busser
Kief's Reef
07.2017 - 02.2018
- As a busser I would have to have a constant smile on my face and have a great greeting
- I would constantly walk around and ask a customer if they needed assistance or if they had wanted me to take a dish off their hands
Education
Diploma -
Mchenry East Highschool
12-2019
Skills
- Organized
- Able to multitask
- Great communication
- Team collaboration
- Patient data gathering
- Stress management techniques
Timeline
Lead Dental Assistant
The Mchenry Dentist
09.2022 - Current
Cashier
Dunkin Donuts
07.2020 - 08.2023
Picker/ Stocker/ Q.A
Follett
03.2018 - 07.2020
Busser
Kief's Reef
07.2017 - 02.2018
Diploma -
Mchenry East Highschool
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