Alexia Pitman

Candlewood Suites by IHG

• Cultivated and strengthened lasting team productivity using strong issue resolution and dynamic communication skills.
• Consistently drove year-over-year business growth between 7%-13% while leading operations, strategic vision, and long-range planning.
• Controlled financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth through P&L Income Statement ownership.
• Developed and implemented strategies to increase sales and extended-stay profitability ratio.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

• Effectively owned, managed, and critiqued P&L Income Statements.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity and peer communication.
• Managed budget implementations, employee reviews, training, financials, and guests.
• Dual-managed two properties in 2019.
• Co-Director of NHS University, a training program for newly onboarded General Managers and Regional Director of Operations personnel.

• Served as interim General Manager from January-August 2018.
• Motivated, trained, and disciplined employees to maximize performance.
• Interacted well with customers to build connections and nurture relationships.
• Handled cash accurately and prepared deposits.
• Managed budget implementations, employee evaluations, accounts payable/receivable, and financial statements.