Highly-motivated employee with desire to take on new challenges with a positive attitude. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Barista, Assistant Manager
The Coffee Bouteque
Beach Haven, NJ
06.2017 - Current
Oversaw food preparation, production, and presentation to verify quality standards.
Trained staff to ensure efficient customer service.
Resolved customer complaints in a professional manner while upholding company values.
Provided customers with prompt, friendly, and knowledgeable service.
Created weekly schedules according to business and staff needs
Performed opening and closing duties such as mopping floors and sanitizing surfaces
Maintained a clean, organized, and welcoming environment.
Developed creative strategies for increasing sales volume and driving customer loyalty.
Monitored cash register transactions, guaranteeing the accuracy of all sales.
Server, Host
Ri Ra
Burlington, Vermont
06.2024 - 05.2025
Collaborated with other staff members to ensure efficient operations.
Responded to guest inquiries and complaints in a professional manner.
Monitored dining room for cleanliness and proper set-up at all times.
Greeted guests and provided menus.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Followed health safety guidelines when preparing and serving food products.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Owner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting CompanyOwner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting Company
Senior Program Analyst at Transportation Security Administration (TSA) Training CenterSenior Program Analyst at Transportation Security Administration (TSA) Training Center