Alexia Polazzo
saylorsburg,PA
Summary
Results-driven individual with expertise in customer service and team supervision. Experienced in developing plans to boost performance and resolving conflicts effectively. Ready to leverage skills in a dynamic environment to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Volunteer Coach
Pleasant Valley High School
Brodheadsville, Pennsylvania
10.2025 - Current
- Provided instruction on fundamental skills and techniques during training sessions.
- Developed practice plans and strategies to enhance team performance.
- Collaborated with head coach to evaluate player progress and areas for improvement.
- Supervised players during games, promoting adherence to rules and sportsmanship.
- Facilitated effective communication between coaching staff and student-athletes.
- Supported athletes in setting personal goals related to athletic performance and teamwork.
Shift Manager
McDonald's
Brodheadsville, Pennsylvania
07.2023 - Current
- Led staff supervision during shifts to consistently meet service standards.
- Oversaw daily operations to maintain seamless restaurant functionality.
- Ensured compliance with health and safety regulations in kitchen operations.
- Trained new employees in procedures and customer service practices.
- Addressed customer complaints swiftly to improve satisfaction.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Education
High School Diploma -
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA08-2026
Skills
- Practice planning
- Athlete development
- Team building
- Effective communication
- Conflict resolution
- Time management
- Operational oversight
- Customer service
- Collaborative mindset
Timeline
Assistant Volunteer Coach
Pleasant Valley High School
10.2025 - Current
Shift Manager
McDonald's
07.2023 - Current
High School Diploma -
East Stroudsburg University of Pennsylvania