Summary
Overview
Work History
Education
Skills
Timeline
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Alexia Rijo Allder

Haverhill ,MA

Summary

Diligent Desired Position with strong background in retail banking, excelling in customer service and financial transactions. Proven ability to foster client relationships and provide tailored banking solutions. Demonstrated expertise in account management and cross-selling banking products.

Overview

4
4
years of professional experience

Work History

Retail Banker

TD Bank
10.2024 - Current
  • Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
  • Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
  • Participated in community outreach events, representing the bank positively while establishing valuable business connections within the local market area.

Banking Associate

TD Bank
08.2024 - 10.2024
  • Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
  • Reduced transaction processing times by effectively utilizing banking software systems for accurate data entry and account management.
  • Strengthened teamwork among colleagues by collaborating on projects, sharing knowledge, and supporting fellow associates in their tasks.

Bank Teller

TD Bank
04.2022 - 08.2024
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

Cashier Supervisor

Burlington
09.2021 - 04.2022


  • Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
  • Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

Education

High School Diploma -

Haverhill High School
Haverhill, MA
06.2021

Skills

  • Branch operations
  • Customer education
  • Consumer banking
  • Bank product sales
  • Teamwork and collaboration
  • Problem-solving
  • Reliable and responsible
  • Multitasking Abilities
  • Adaptability and flexibility

Timeline

Retail Banker

TD Bank
10.2024 - Current

Banking Associate

TD Bank
08.2024 - 10.2024

Bank Teller

TD Bank
04.2022 - 08.2024

Cashier Supervisor

Burlington
09.2021 - 04.2022

High School Diploma -

Haverhill High School

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Alexia Rijo Allder