Alexia Saavedra
Tempe,AZ
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
4
4
years of professional experience
Work History
Sales Associate
Princess Polly
Scottsdale, AZ
08.2024 - Current
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Conducted inventories on a regular basis to track stock levels.
Sales Associate
Victoria's Secret
Chandler, AZ
10.2023 - 06.2024
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Increased sales by an average per day
- Established personal connections with customers, exceeding customer service expectations
- Handled cash at cash wrap and checked customers out
- Worked out on the floor, measuring, fitting rooms, asking customers if they need help
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Crew Member
Raising Cane's
El Paso, TX
02.2021 - 07.2022
- Provided customer service and was involved in training new team members each month
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Pebble Hills High School
El Paso, TX05.2022
Bachelors in Biomedical Science - Minor in Psychology
Arizona State University
TempeSkills
- Customer service
- Food service
- Strong Verbal Skills
- Restaurant experience
- Effective Time Management
- Guest services
- Experienced In Multilingual Environments
- Retail Sales
- Money Handling
- Merchandising
- Organizational Skills
- Shipment processing
- Order processing
Timeline
Sales Associate
Princess Polly
08.2024 - Current
Sales Associate
Victoria's Secret
10.2023 - 06.2024
Crew Member
Raising Cane's
02.2021 - 07.2022
High School Diploma -
Pebble Hills High School
Bachelors in Biomedical Science - Minor in Psychology
Arizona State University
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