Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Quote
Timeline
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Alexia Shand

Brooklyn,NY

Summary

Motivated professional with with a history of meeting and exceeding company needs with consistent and organized practices. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Service Coordinator

Community Access, Inc
Brooklyn, NY
11.2019 - Current
  • Updated client records and maintained service records, ensuring accuracy and completeness for a minimum of 13 clients.
  • Advocated for clients, conducted regular plan reviews, identified progress, and made necessary revisions to enhance service delivery.
  • Researched, identified and resolved customer complaints in a timely manner.
  • Advocated for clients, conducted regular plan reviews, identified progress, and made necessary revisions to enhance service delivery.

Team Member/Barista

Pret A Manger
New York, NY
12.2018 - 11.2019
  • Followed production orders and company standards to exceed quality scores on consistent basis.
  • Supervised, mentored, and trained new hires in preparation for new responsibilities and proper work procedures.
  • Delegated assignments and led the front-of-house team in the absence of management, ensuring smooth operation of daily activities.
  • Assisted customers with product selection and ordering process.

Education

Biology

Medgar Evers College of The City University of New York
Brooklyn, NY
08.2022 - Current

Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY

Skills

  • Interpersonal Communication
  • Problem-solving
  • Adaptable
  • Analytical Thinking
  • MS Office Expertise
  • Accurate Recordkeeping

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programs401k match

Quote

The only place where success comes before work is in the dictionary.
Vidal Sassoon

Timeline

Biology

Medgar Evers College of The City University of New York
08.2022 - Current

Service Coordinator

Community Access, Inc
11.2019 - Current

Team Member/Barista

Pret A Manger
12.2018 - 11.2019

Criminal Justice

John Jay College of Criminal Justice of The City University of New York

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Alexia Shand