Hi, I’m
Alexia Smoakes
Estill,SC
Summary
Dynamic professional with a proven track record at Le Creuset, excelling in decision-making and customer service. Adept at quickly mastering new technologies, I enhanced operational efficiency and fostered teamwork. My strong communication skills and positive attitude contributed to exceptional service delivery, ensuring client satisfaction and streamlined processes.
Overview
5
years of professional experience
Work History
Label Lead
Le Creuset
01.2023 - 01.2024
Job overview
- Learned and adapted quickly to new technology and software applications.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Hampton District One
Certified Teacher Assistant
08.2022 - 12.2022
Job overview
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Maintained safety and security by overseeing students in recess environments.
Smith’s Medical
Receptionist\Appointment Maker
05.2021 - 08.2022
Job overview
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Boulineaus
Customer Service Representative
01.2019 - 04.2021
Job overview
- Responded to customer requests for products, services, and company information.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Delivered prompt service to prioritize customer needs.
- Cross-trained and provided backup support for organizational leadership.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
North Myrtle Beach HighNorth Myrtle Beach, SC
GED from Accounting
06.2017
Skills
- Decision-making
- Microsoft Word
- Quality assurance
- Customer service
- Team building
- Friendly, positive attitude
- Data entry
- Excellent communication
- Multitasking
- Computer skills
Timeline
Le Creuset
Label Lead
01.2023 - 01.2024
Certified Teacher Assistant
Hampton District One
08.2022 - 12.2022
Receptionist\Appointment Maker
Smith’s Medical
05.2021 - 08.2022
Customer Service Representative
Boulineaus
01.2019 - 04.2021
North Myrtle Beach High
GED from Accounting
Similar Profiles
Edward StoneEdward Stone
Production Manager at LUX Global Label/ MCC LabelProduction Manager at LUX Global Label/ MCC Label
Justin WallaceJustin Wallace
Maintenance Manager at Resource Label Group / McDowell LabelMaintenance Manager at Resource Label Group / McDowell Label
James E Stamps JrJames E Stamps Jr
Tractor Production Lead / Wiring Harness Tech Lead at Tractor Production Lead / Wiring Harness Tech LeadTractor Production Lead / Wiring Harness Tech Lead at Tractor Production Lead / Wiring Harness Tech Lead
Jason EllisJason Ellis
Truck Driver at Diamond FreightTruck Driver at Diamond Freight
Clint DeloachClint Deloach
Field Service Technician at Whaley Food Service RepairsField Service Technician at Whaley Food Service Repairs