Alexia Vallone
Columbus,TX
Summary
Dependable and hardworking employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willingness to learn whatever tasks comes headed in any direction, have a self-awareness and patience for customers so the upmost outstanding customer service is provided, embody leadership and great teamwork collaboration with other employees in all situations that call for it so a task can get done as thoroughly and smoothly as possible.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Tractor Supply Company
06.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Conducted regular reviews of operations and identified areas for improvement.
- Monitored and verified all merchandise was properly priced and labeled.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Increased Tractor and Trailer section sales up to 15-20% increase in departments such as: Plumbing, 3-point, Truck and Trailer parts, Oil and Lubricants and Tie Straps.
- Managed any customer coming into Tractor Supply and calls before any tasks given due to customers being the top priority of the Tractor Supply company.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
Lifeguard
McWhirter Park
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations with timely, and efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Managed over 50 customers per day.
Education
High School Diploma -
Columbus Highschool
Columbus, TX05.2022
Skills
- Retail Transactions
- Complex Problem-Solving
- Staff Training
- Sales Expertise
- Billing and Payment Processing
- Stocking and Replenishing
- Teamwork and Collaboration
- Punctuality
- Leadership
- Accountability
- Patience
- Self-Awareness
- Creativity
- Critical thinking
Certification
- Propane Certified
- Forklift Certified
Timeline
Team Member
Tractor Supply Company
06.2022 - Current
Lifeguard
McWhirter Park
05.2021 - 08.2021
High School Diploma -
Columbus Highschool