A'Lexia Dixon
Rosharon,TX
Summary
Highly versatile and dedicated professional with a diverse background in customer service, education, and management across various industries. Adept at providing excellent service, building strong client relationships, and leading teams to achieve business goals. Experienced in working in dynamic environments, from retail and property management to education and beauty services. Known for strong interpersonal skills, a passion for helping others, and the ability to adapt to new challenges with ease.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Apartment Leasing Agent
Lone Star Apartment Services
07.2024 - Current
- Conduct property tours and provide detailed information to prospective tenants about property features, amenities, and pricing.
- Assist tenants with completing rental applications and collect necessary documents for background and credit checks.
- Negotiate lease terms and conditions while ensuring compliance with state and federal housing laws.
- Coordinate property marketing efforts, including online listings, signage, and promotional events to attract prospective tenants.
- Resolve tenant concerns and issues, ensuring high levels of customer satisfaction and tenant retention.
- Prepare and execute leasing agreements, renewals, and other necessary documentation.
- Maintain accurate records of lease agreements, payments, and maintenance requests.
Wax Specialist
European Wax Center
10.2021 - 02.2024
- Deliver high-quality waxing services for both male and female clients, including facial, body, and bikini area waxing, ensuring client comfort and satisfaction during the process.
- Assess client needs and expectations, provide personalized recommendations based on skin type and hair removal preferences, and explain the benefits and aftercare instructions for waxing services.
- Recommend and sell European Wax Center’s retail products, including skincare items that complement waxing treatments, contributing to increased sales and customer loyalty.
- Maintain a safe, clean, and sanitized environment, following strict hygiene protocols for both the treatment room and waxing tools.
- Build lasting relationships with clients by delivering excellent customer service, addressing concerns, and creating a positive experience that encourages repeat business and loyalty.
- Ensure all waxing services are performed according to European Wax Center’s safety standards, including proper sanitation and adherence to state licensing regulations.
- Work effectively with other team members to meet salon goals, provide seamless service, and maintain a positive work environment.
- Continuously expand knowledge of the latest waxing techniques and skin care trends to provide clients with the best services available.
- Waxed [Number] clients various bodies using soft and hard waxes.
Kindergarten Teacher's Aide
Rosa Parks Elementary School
11.2022 - 02.2023
- Support the lead kindergarten teacher in delivering engaging, age-appropriate lessons in subjects like reading, math, and social studies to young children.
- Help maintain a positive, organized, and calm classroom environment while supporting students' emotional and social development.
- Work one-on-one or in small groups with students who need additional help, offering personalized attention to enhance learning and understanding.
- Provide guidance and redirection to students to encourage positive behaviors and ensure safety during class activities and playtime.
- Prepare materials for lessons, set up educational stations, and assist children with various hands-on activities such as arts and crafts, reading, and science experiments.
- Monitor children during recess, lunch, and other break times, ensuring their safety, encouraging play, and resolving conflicts as needed.
- Encourage and model positive social behaviors, such as sharing, cooperation, and communication, helping children develop key social skills.
- Help track students’ progress, attendance, and other relevant data as requested by the lead teacher and assist in preparing reports for parent-teacher conferences.
- Help maintain a clean and organized classroom, ensuring that materials and learning areas are ready for each day's activities.
- Assist in maintaining communication with parents about student progress, behavior, and classroom activities through notes or phone calls as needed.
Apartment Leasing Agent
InterSolutions, LLC
07.2021 - 11.2022
- Assisted in the leasing of apartments and properties by guiding potential tenants through the application and move-in process.
- Answered phone calls, emails, and walk-ins, addressing inquiries about available units and rental terms.
- Organized and scheduled property showings, ensuring the property was in excellent condition before tours.
- Maintained current knowledge of the property market to provide accurate and competitive pricing to prospective tenants.
- Collaborated with the property management team to address tenant concerns and resolve any maintenance issues quickly.
Assistant Toddler Teacher
Kiddie Academy
08.2018 - 12.2020
- Support the lead toddler teacher in implementing a developmentally appropriate curriculum focused on early childhood education, including language development, basic math, motor skills, and social-emotional learning.
- Offer one-on-one attention to toddlers, helping with potty training, feeding, nap time, and other developmental milestones to ensure their physical and emotional needs are met.
- Help maintain a positive, safe, and organized classroom environment that encourages exploration, play, and learning while keeping children engaged and comfortable.
- Assist in planning and leading age-appropriate educational and creative activities such as arts and crafts, singing, dancing, and sensory play to promote cognitive and physical development.
- Encourage toddlers to interact with peers, develop social skills, practice sharing, and engage in group activities to foster collaboration and communication.
- Monitor children during indoor and outdoor playtime, ensuring their safety and providing guidance as needed to prevent conflicts or accidents.
- Assist toddlers with personal care routines, including washing hands, potty training, and ensuring cleanliness during meal times.
- Assist in observing and documenting the development of each child, noting milestones, challenges, and behaviors for progress reports and parent communication.
- Maintain open and professional communication with parents regarding their child’s progress, needs, and any issues or concerns that arise during the day.
- Help with classroom cleanliness, including sanitizing toys, cleaning up after activities, and ensuring the environment is safe and welcoming for all children.
- Work collaboratively with other teaching assistants and staff to ensure the smooth operation of the classroom and create a positive, team-oriented environment.
Customer Service Manager
Walmart Neighborhood Market
06.2016 - 08.2018
- Lead and manage a team of customer service associates, providing guidance and support to ensure exceptional service levels are met in every customer interaction.
- Address and resolve customer complaints, concerns, and inquiries in a timely, professional manner to maintain customer satisfaction and loyalty.
- Train new hires and provide ongoing coaching to team members to enhance product knowledge, customer service skills, and efficiency.
- Oversee the operation of cash registers, ensuring smooth and accurate cash handling, returns, and exchanges in compliance with company policies and procedures.
- Assist with managing product inventory in the customer service department, ensuring that products are stocked appropriately, and orders are processed efficiently.
- Ensure the front end, including checkout areas and customer service desks, remains clean, organized, and welcoming to customers at all times.
- Collaborate with store management to execute daily operations, promotions, and store events, ensuring consistent application of company policies and procedures.
- Maintain accurate records of customer transactions, complaints, and feedback. Generate and analyze reports on customer service performance and make recommendations for improvement.
- Actively promote Walmart services (e.g., Walmart+ subscriptions, credit cards, etc.) and in-store promotions to enhance customer experience and meet store sales targets.
- Ensure adherence to company policies, procedures, and safety regulations. Maintain awareness of corporate goals and support store compliance with all relevant laws and guidelines.
- Provide positive leadership to staff, fostering an environment of teamwork, respect, and high morale. Motivate the customer service team to meet and exceed performance targets.
Education
No Degree - Esthetician
Ogle School
TX03-2021
High School Diploma -
Hightower High School
Missouri City, TX06-2015
Skills
- Property management
- Lease administration
- Customer service
- Appointment scheduling
- Client consultation
- Client retention strategies
- Marketing
- Multitasking Abilities
- Waxing services
- Cash handling
- Teamwork
- Multitasking
- Problem-solving abilities
- Time management abilities
- Classroom organization
- Curriculum planning
- Child development
- Age-appropriate activities
- Child assessment
- Social development activities
Certification
Esthetician License
Timeline
Apartment Leasing Agent
Lone Star Apartment Services
07.2024 - Current
Kindergarten Teacher's Aide
Rosa Parks Elementary School
11.2022 - 02.2023
Wax Specialist
European Wax Center
10.2021 - 02.2024
Apartment Leasing Agent
InterSolutions, LLC
07.2021 - 11.2022
Assistant Toddler Teacher
Kiddie Academy
08.2018 - 12.2020
Customer Service Manager
Walmart Neighborhood Market
06.2016 - 08.2018
Esthetician License
No Degree - Esthetician
Ogle School
High School Diploma -
Hightower High School
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