Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexianna Esquivel-Mendez

Lubbock,TX

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Receptionist

Impact Collision Center
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.

Grocery Sacker, Cashier, and Service Desk

United Super Market
02.2020 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.

Education

High School Diploma -

Frenship High School
902 Dowden Rd., Wolfforth, TX 79382
05.2023

Skills

  • Customer and Client Relations
  • Verbal and Written Communication
  • Expense Reporting
  • Mail Handling
  • Office Equipment Operation
  • Telephone Skills
  • Security Awareness
  • Database Administration
  • Document Control
  • Sorting and Labeling
  • Time Management
  • Staff Management
  • Multi-Line Telephone Systems
  • Schedule Management
  • Bank Deposits
  • Facility Safety
  • Supply Management
  • Organization and Efficiency
  • Visitor Check-In
  • Microsoft Office
  • Making Appointments
  • Greet Visitors
  • Restock Shelves

Timeline

Receptionist

Impact Collision Center
06.2023 - Current

Grocery Sacker, Cashier, and Service Desk

United Super Market
02.2020 - 08.2023

High School Diploma -

Frenship High School
Alexianna Esquivel-Mendez