Alexie Dy
Mission Viejo,CA
Summary
Operations leader with experience overseeing multi-team environments through direct management of frontline supervisors and large-scale workforce operations. Skilled in KPI management, performance coaching, workforce planning, and continuous improvement. Proven ability to improve productivity, maintain quality and service-level standards, and drive operational efficiency through strong people leadership and cross-functional coordination.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Senior Team Leader
Applied Medical
Rancho Santa Margarita, CA
11.2024 - Current
- Lead multi-team operations by directly managing 4 frontline supervisors who oversee 100+ team members in a high-volume, performance-driven and fast-paced operations environment with strict performance and quality standards
- Drive operational performance through KPI monitoring, productivity tracking, and corrective action planning
- Monitor performance metrics and quality indicators to maintain high service standards and reduce errors impacting overall operations
- Oversee daily operational performance across multiple teams, ensuring alignment with productivity, quality, staffing, and service-level objectives
- Provide leadership oversight and performance direction to frontline supervisors, ensuring consistent team standards and accountability
- Train and develop production team members to improve work quality, efficiency, and overall productivity
- Conduct performance coaching, corrective counseling, and progressive disciplinary actions to address performance and behavioral issues
- Support operational continuity by minimizing delays and workflow disruptions, aligning output with service-level expectations
- Manage staffing, workload balancing, and resource allocation to meet daily operational targets
- Partner cross-functionally to improve processes, eliminate inefficiencies, and enhance overall operational output
- Support recruitment and hiring efforts, including candidate evaluation, interviews, and onboarding coordination
- Collaborate with planning teams to ensure timely material/component availability, preventing workflow disruptions and maintaining operational continuity
- Work closely with engineering teams to improve processes, resolve operational issues, and enhance overall efficiency
- Ensure operational output meets quality and timeliness standards, supporting internal customer expectations and downstream operational needs
Production Team Leader
Applied Medical
Rancho Santa Margarita, CA
01.2022 - 11.2024
- Oversaw daily operations across multiple teams by directing team leaders and supporting 45+ direct and 40+ indirect employees in a high-volume environment
- Conducted performance reviews, coaching, and disciplinary actions to improve productivity and quality
- Utilize ERP system to perform daily functions
- Monitored and analyzed KPIs, labor efficiency, and performance trends to drive continuous improvement
- Led the implementation of a new product line, coordinating cross-functional teams to establish processes, capacity planning, and operational readiness for successful launch
- Perform manufacturing cost analysis, material requirements planning, shop floor control, production scheduling, and labor capacity planning
- Identify gaps and update Manufacturing Instructions, Test Methods, etc
- Collaborated with engineering to improve processes, upgrade equipment, fixtures, and machines
- Performed root cause analysis and implemented corrective actions to address performance gaps
- Identified inefficiencies and reduced labor variance in 3 product lines with an annual cost of $150,000
- Ensured team adherence to company policies, procedures, and performance standards across multiple teams
- Managed daily scheduling and labor capacity to meet production/service demand
- Led process improvement initiatives that reduced labor variance and improved operational efficiency
- Led cross-functional coordination with planning and engineering to prevent workflow disruptions such as component shortages and maintain operational continuity
Production Lead
Applied Medical
Rancho Santa Margarita, CA
01.2021 - 01.2022
- Assisted in adhering company policy, SOPs, MIs, etc.
- Comply with shop order operations, engineering drawings, etc.
- Utilize ERP system to perform daily functions
- Assisted engineers to improve processes and automation projects
- Trained and developed team members across multiple operational processes
- Managed scheduling and workflow coordination
- Supported process optimization and efficiency improvements
Production Associate
Applied Medical
Rancho Santa Margarita, CA
10.2018 - 12.2020
- Operated production equipment to assemble medical devices efficiently.
- Maintained cleanliness and organization within the production area daily.
- Followed safety protocols to ensure a safe working environment consistently.
- Assisted production lead and team leader while training as a lead to perform lead tasks
Education
BBA - Business Management
California State University Fullerton
Fullerton, CA 08.2022 - 08.2025
Associate of Arts - Liberal Arts And Sciences
Saddleback College
Mission Viejo, CA 08.2019 - 12.2021
Associate of Science - Business Administration And Management
Saddleback College
Mission Viejo, CA 08.2019 - 12.2021
Skills
- Operations and Performance Management
- KPI Monitoring & Analysis
- Productivity and Process Improvement
- Root Cause Analysis
- Team Leadership
- Mentorship, Training, and Development
- Performance Reviews
- Hiring and Onboarding
- Quality Assurance and Standards Enforcement
- Performance Metrics Tracking
- ERP Systems
- Capacity Planning
- Cross-Functional Collaboration
- Process Improvements
Languages
English
Native/ Bilingual
Accomplishments
- Saddleback College - Magna Cum Laude
Affiliations
- Personal development
- Event Coordination
- Community Groups
- Leadership in Organizations
- Volunteering
References
References available upon request.
Timeline
Senior Team Leader
Applied Medical
11.2024 - Current
BBA - Business Management
California State University Fullerton
08.2022 - 08.2025
Production Team Leader
Applied Medical
01.2022 - 11.2024
Production Lead
Applied Medical
01.2021 - 01.2022
Associate of Arts - Liberal Arts And Sciences
Saddleback College
08.2019 - 12.2021
Associate of Science - Business Administration And Management
Saddleback College
08.2019 - 12.2021
Production Associate
Applied Medical
10.2018 - 12.2020