Alexier Rodriguez
Summary
Dependable Appliance Repair Technician with a self-directed and capable approach. Good mechanical and problem-solving skills with eagerness to learn new procedures. Looking for a challenging role with room for advancement. Hardworking repair professional with 2+ years of experience working on different types of appliances. Knowledgeable about completing regular maintenance and specific repairs with accuracy and care. Strong troubleshooting and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Appliance Repair Technician
Jacks Appliance
04.2022 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Received consistently positive feedback from customers for prompt response times and successful repairs.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
- Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.
- Facilitated repairs by disassembling defective and broken equipment.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
- Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
- Conducted regular follow-ups with customers to ensure continued satisfaction with completed repairs.
- Implemented safety protocols during repair procedures, protecting both clients'' property and personal wellbeing.
- Developed customized maintenance plans for clients, prolonging the life of their appliances and reducing future service calls.
- Maintained excellent working relationships with manufacturers, staying up-to-date on recall information and product updates.
- Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
- Tested completed work and verified functionality of all appliances.
- Gave accurate and detailed quotes to customers prior to starting work.
Multichannel Transmission Systems Operator-Maintainer
US Army – National Guard
05.2020 - Current
- Worked with multiple network technologies such as Cisco Systems, PuTTY and additional government proprietary networks
- Provided BIT/BITE diagnostics to isolate faults in the Line Replaceable Units
- Responsible for maintenance on assigned equipment, vehicles, security devices and power generators
- Provide preventative maintenance and service checks
- Remotely support multiple technology devices across different platforms
- Gather information from team members to troubleshoot for server corrections.
- Improved network performance by conducting thorough inspections on satellite communication systems.
- Maintained accurate records of system configurations, updates, and maintenance activities to ensure traceability and adherence to established protocols.
- Optimized resource allocation through proficient management of power supply modules, ensuring continuous availability of essential equipment during operations.
- Provided vital support to team members, offering technical advice and guidance on multichannel transmission system operations.
- Enhanced user experience by delivering comprehensive training sessions on multichannel transmission system usage to fellow operators.
- Supported mission planning activities, ensuring communication strategies were aligned with overall objectives and requirements.
- Safeguarded equipment integrity by performing thorough preventive maintenance checks, ensuring optimal performance at all times.
- Demonstrated adaptability and flexibility in response to changing mission requirements, effectively adjusting communication strategies as needed.
- Enhanced communication efficiency by managing and operating multichannel transmission systems.
- Exceeded performance expectations as a Multichannel Transmission Systems Operator, consistently meeting tight deadlines under challenging conditions.
- Mitigated potential risks to network security with diligent monitoring of unauthorized access attempts and implementing appropriate countermeasures when necessary.
- Followed standards and procedures to maintain safe work environment.
- Accurately read, understood and carried out written instructions.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Developed and implemented procedures for preventive maintenance, backup, and data recovery.
HVAC Installer
P-TOWN AIR INC
07.2019 - 08.2021
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
HVAC Installer
P-TOWN AIR INC
11.2021 - 03.2022
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
Maintenance
Price is Right Mini & RV Storage
07.2019 - 05.2020
- Responsible for maintenance of the property lot and storage facilities
- Guide customers to storage units and provide a detailed description of storage units size and specifications
- Assess customer needs and recommend storage units size and additional equipment that may be necessary.
- Coordinated mechanical repair and maintenance activities for [Area].
- Handled preventive maintenance and calibration of laboratory equipment.
- Performed routine and scheduled maintenance services.
- Maintained maintenance request database to log job information.
- Managed operations, maintenance and improvement of properties.
Education
No Degree - Undecided
Great Basin College
Pahrump, NVEPA 608 Type 1 Cert
Mainstream Engineering Corporation
Las Vegas, NV10.2021
25Q Certification -
US Army
03.2021
High School Honors Diploma -
Pahrump Valley High School
05.2020
Skills
- Customer Service Experience
- Bilingual (English and Spanish)
- Leadership Experience
- Multiline Phones
- Proficient in Microsoft Office Word, Outlook and Excel
- Conflict Resolution
- Can type 140 WPM
- Multimeter and Power Tool usage
- Installation procedures
- Diagnosing, troubleshooting and repairing
- Refrigeration Systems
- Performing maintenance w/ documentation
- Repair Cost Estimation
- Electrical understanding and Mechanical Aptitude
- Schematic reading
- Computer Skills
- Maintaining inventory
- Equipment Calibration
- Military knowledge
- First Aid Training
- Physical Fitness
- Security clearance
- Online research
- Decision-Making
- Analytical and Critical Thinking
- Information Protection
- Documentation and Recordkeeping
Timeline
Appliance Repair Technician
Jacks Appliance
04.2022 - Current
HVAC Installer
P-TOWN AIR INC
11.2021 - 03.2022
Multichannel Transmission Systems Operator-Maintainer
US Army – National Guard
05.2020 - Current
HVAC Installer
P-TOWN AIR INC
07.2019 - 08.2021
Maintenance
Price is Right Mini & RV Storage
07.2019 - 05.2020
No Degree - Undecided
Great Basin College
EPA 608 Type 1 Cert
Mainstream Engineering Corporation
25Q Certification -
US Army
High School Honors Diploma -
Pahrump Valley High School